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- Aptive is the SMARTER approach to pest control, providing both residential and commercial pest services in Laurel, MD. Aptive responsibly protects your family and the environment. We believe we don't just kill bugs; we make life easier, homes safer and businesses more productive. We provide solutions for more than 47 common household pests, and is committed to protecting customers with environmentally responsible methods. Aptive is the fastest-growing pest control company in North America and currently services more than 1,300+ cities across the nation.
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Reviews
05/17/2017
Scott was great! Very thorough and professional! It's my first time trying Aptive and so far I'm very impressed.
05/04/2017
Jason, the company representative, came for the initial treatment in and around my house. This was my first time using the services of the company, so I don't have much to say about the effectiveness of the service yet. Jason arrived right on time and was very patient, knowledgeable and answered all my questions thoroughly. So far, I am very impressed with the service and the representatives that I have met. Since, it was the initial service I expect them to be back in approximately 2 weeks for a follow up.
04/29/2017
The Aptive technican, Johnathan, spoke professionally and explained everything to me prior to his work. He asked for my concerns and addressed them. I was very pleased. Peggy S.
04/26/2017
Terrific service! Highly recommend it as a way to keep the pests at bay. The technicians are knowledgeable and thorough in addressing any problem areas.
04/21/2017
Terry did a great job! Excellent service. Very professional and thorough. Took time to explain everything to us as this was our first time using Aptive. 5 stars!
04/07/2017
Provided by SuperpagesMichael Windley was great at responding to my service call in a timely manner. He discussed my needs with me and performed the service he promised.
Mike was very courteous and attentive to our needs. He was thorough in explaining the treatment plan and why it was necessary even during the colder months.
10/22/2016
Jason came out to treat our kitchen for roaches. He was extremely thorough and gave us many tips we could use to help the process. We are moving soon and he assured us that our service could be transferred to our new house.
09/22/2016
Provided by SuperpagesGreat customer service from Jason. Spent 20 minutes explaining service and treatments. Did a thorough job in the yard.Dave W
08/31/2016
Leo came out this time he was great!
We had our house serviced for the initial service, then the regular quarterly service. Do to having a 16 month old at home on the first service they recommended not doing the inside unless we could get him out of the house for a few hours. The second treatment we were out of town with an emergency. They treated and left a sign. Because we hadn't had any inside area done inside, it pushed the carpenter ants we had inside. We called for a retreat. (Though it is our own fault for not being home the 2nd visit) they were super friendly and easy to deal with. They scheduled quickly to come back out. Leo came out and spent a considerable amount of time to make sure everything was treated correctly. He came in and treated the inside too. I am confident that we have the ants beat, now. I was impressed with Leo and Aptive. - Mike Goeller
08/22/2016
I wish there was an option for 0 star.
Door to door salesperson gave a quick explanation of the service and we decided to get the service since we were told they were only offering that price because neighbors had signed up with them as well.
Our service started in February. The bug problem in and out of my house got worse. I waited until they came the second time, no improvement. Called the company to try to cancel my service but I would have to pay for the rest of the 1 year contract. They offered a re-service, but nobody ever showed up.
The outside of my house is full of crickets and the inside ants & spiders.
Take your business elsewhere. This company is not worried about the customers satisfaction.
08/17/2016
Todd, our service pro, did a great job. He explained everything in detail and was very helpful. he went over how the service works and even provided us with sample packets to kill "silverfish". I highly recommend using Aptive and ask for Todd.
08/16/2016
Excellent service!! Very professional! Johnathan Strong came and did our initial and quarterly service. He is an asset to the company!! A+++
08/12/2016
Jonathan Str was very professional as he was thorough in spraying. I would like Jonathan to continue to service my home.
08/11/2016
Andre went above and beyond during our application yesterday. He was super friendly, super efficient and super kind. He wouldn't let me touch any of the traps filled with disgusting bugs and wrapped them up tightly in a plastic bag for me. He moved my groundhog trap for me which was a very nice added bonus to the service. You go Andre!!
07/28/2016
Aundrey P provided me with excellent and prompt customer service. I have enjoyed every interaction I have had with this company so far, as well as the results from using them (no bugs.) I highly recommend this company!
07/27/2016
Brenden was very professional, friendly and punctual. He showed up on time, worked quickly, but very thoroughly, and the best part is I haven't seen a single ant in my yard this week (about a week since the day of service). I wish I haven't spent a fortune on non-commercial products. Great company - would definitely recommend to others.
07/27/2016
We just moved to a new house and had all kinds of outdoor bugs and pests especially since we back onto a woodsy area. Todd was prompt and professional. Best of all, he had grown up in our area and gave us some great info on schools and activities for our kids. He also seemed knowledgable about what kinds of pests we see in our area. When I called Todd back to ask how long it should take for the bees to disappear, he was great and said if they weren't controlled in 24 hours, he'd be back out to retreat, and no extra charge since we got a 12 month contract. I should say the contract wasn't very clear with lots of fine print. I had to ask several times before I understood the terms. But they seem to back it up.
07/25/2016
First time using the service and I am usually very skeptical about door to door salesmen. Johnathan Strong and the gentlemen that came with him were very knowledgeable about their product. Great job, thanks!
07/24/2016
Terry did a nice job. We asked if he could address a couple of specific areas and he was happy to do so. Good guy.
Details
Phone: (443) 229-2847
Address: 14201 Cherry Lane Ct, Laurel, MD 20707
Website: https://www.goaptive.com?cid=yp
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