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Reviews
06/28/2014
Apartments appears apealing at first sight but not worth it.
It is a rather pricey apartment with added costs such as parking and extra storage.
All in all the apartment is ok. However Floors are only painted concrete which gets super super cold during the winter months and impossible to heat up. A handful of windows cracked from top to bottom
In various apartments mid January and they were not fixed until mid May. Tenants paid full price for their luxury apartments with blue duct taped windows.
Climate control is easy to use but extremely noisy and irritating. However the noise from the heater/AC disguises the vexing noise from the streets and all the drama happening on street level.
Area is not that great.Violent Crime happens too often. There have been shootings and stabbings a few blocks away. However safety is good. Lobby and elevators are key card accessed.
The worst about Merchants Commons is dealing with the property Manager's office. It can be a real pill- not always but too often.
There is a tendency to arrogance and they pretty much only want to answer back requests if they want to. Get used to have concerns, questions and complaints ignored. As it happens if you go to the property manager to talk to him about urgent repairs that has not commenced his first concern might be wether you've made an appointment to talk to him in person. I feel they can be unapproachable and I feel like a burden each time we need to communicate something to the main office. It is a feeling we share with other tenants. I hope it is something they will work on changing but so far having lived here for a year I have seen no intention to change how they treat their tenants.
Details
Phone: (315) 314-6438
Address: 120 E Washington St, Syracuse, NY 13202
Website: http://merchants-commons.com
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