Grant Village Apartments

The walls are paper thin and the neighbors are loud. Hope you don't live next to a neighbor with a boom box. They say heat is included. But it's 5o degrees in my apartment and by law it should be at least 68 degrees when it's 30 degrees outside (as it is now). When you call them they might send a maintenance man over to touch the pipes and feel it's warm (not hot) only to conclude you have heat. Yes, but it's not up to legal code. They are real slick this way. Don't rent here if you want heat in the winter. If you complain enough they will offer you a 30 dollar plug in floor heater. But electricity isn't included. And, if you run an electric heater then your electric bill goes sky high. As I said, real slick. Plus, they rent to anybody. Sex offenders, prostitutes, drug dealers. Make sure you shred your bills before putting the trash out as it is ripe with dumpster divers rummaging through the trash for cans. If you order a package make sure you tell the UPS/Fed ex guy not to leave it or some bottom feeder will take it. Creepy neighbors all and all.

I would not even rate this a star. I visited the office recently to find a very rude and insensitive secretary sitting behind the desk. I had to initiate the conversation and I told her that I was contacted by the rental management through rent.com to come in and view the apartment and I was considering moving there possible in January 2013. She did not bother asking me if I wanted to look at the apartment which was indicated in my email was available to view. She directly gave me this application and stated that I had to give her 3 stubs of my income verification. She never asked me what my situation was. When I told her that I receive unemployment she stated that " we don't take unemployment because it ends. I was not comfortable with that so I called regional office and spoke to a person who answered some questions for me. I was concerned because of the statement she made about them not being able to consider me because I had unemployment . The person in the regional office states that the application process is not solely based on income but other factors such as credit references and whether I had the ability to pay rent for a year. I was them connected a personnel person who spoke to me and stated that I should go back. When I went back I met with the manager of the apartment in which i explained my situation. He was very defensive and rude and stated he does not rent to people on unemployment or public assistance because their income can end at any time. Which brought me to wonder what happens to a person who is employed and loses their income. I then told the manager that I felt discriminated against based on my unemployment status. He then shoved the application at me when I asked if I could view the apartment as if I could not if I did not fill out the application. He then told me that I could come in at 9am the next morning to look at a one bedroom apartment and to top it all he stated that I had to have excellent credit to be considered. I felt he was very defensive and rude to me. Long story short, I would never want to live in a building where the Management Above All makes the prospective Tenants feel discriminated against and uncomfortable. I decided not to follow through in the process. I wrote a complaint to Albany Tenant association about my experience. Hospitality and sensitivity appears to be a problem with this management.