Westsound Orthopaedics

My wife was referred to them on Thursday and by the following Monday afternoon called to check on the referral. Thay lied and said they just received it and the doctors had to review the referral first. It is now 3pm Wednesday, tomorrow would be one week, and still now call back, so we are back in urgent care. We could be looking at a broken foot, and WestSound could care less.

Drs. Cox and Kain tried to scare me into surgery. They lied about my back issues. They are abusive and rude as are the people at the front desk. I ended up going to the Univ. of Wash. Medical Center for the truth and to be helped!

Re: Hip Surgery. Dr. Watters is an outstanding surgeon. The whole experience was outstanding. At 4 weeks, walking without a cane. Very sanitary. No issues, I recommend his practice to anyone.

My last visit to westsound for a torn miniscus and arthritis of my knee, I was told to perform one thousand leg lifts a day for several years to promote knee strength. How is that realistic at all? Why the pain involved would be traumatic with that many reps, plus my hip joint would need to be replaced first! I've been to westsound 5 times and have received the 'bumb's rush' from them replete with outright denials of MRI evidence and advice that borders on negligence. I never got anything in writing either, most likely so they can avoid a malpractice suit. If you go there, be prepared to hear the statement's: "Everybody has back trouble." and; "Everyone has a torn miniscus." The facility there would best be served as a gym, daycare center and light retail. They could even keep their existing staff! It's obvious the are simply processing referrals enmasse, dolling out questionable advice, and getting rich off of everyones insurance by repeat visits with no eventual action or effective medical treatment. I was made to feel like a pariah and charlatan by them at every visit. The resultant inaction has created a sense of despair and depression that I now have to be medicated for, although I think that I really will end up crippled, homeless and broke thanks to 'practices' such as these. Also they are not on a busline, which is a disservice to all who are vehicle-challenged.

Too many options out there these days to be treated like this place will treat you. Avoid it at all costs!! Rude, disrespectful, inattentive, and obviously untrained and/ or not properly supervised front staff is as far as I made it into this facility. I turned around and walked out after reading some reviews, than finding news articles on wrongful death suits. No thanks!



No idea why I waited for them to treat me like garbage before I actually started searching out reviews of this joint.

I'll say this, there are a few ok reviews, none are current. That tells me something has changed. Bottom line, when a front staff this screwy, I can't even imagine how a doctor there woulda screwed me up. Don't go! It's a trap, batman!

I was referred here by my 6 year olds pediatrician for an issue with his ankle. From the very moment I said what we were here for and that we were checking in the receptionist had nothing but attitude, she sighed heavily when ever she asked me a question, like I was doing her an inconvenience by coming to my appointment. We waited 30 minutes past our appointment time, just to spend 5 minutes in with the doctor who said 'it's not bothering him now, so we'll just leave it alone, see you in 6 weeks. We scheduled a 6 week follow up, but I'm pretty sure we'll be going somewhere else.

At this point in my experience with WestSound Ortho, I am very disappointed. Dr. Watters came highly recommended so when I had to seek out a second opinion about some hip pain, I called WestSound first. The wait time for an intial consult was 6 weeks - far longer than I would have liked. But given the personal recommendations, I decided it would be worth the wait.



The facility itself is quite nice. The staff was ok - not overly pleasant but not rude by any means... just all business. The appointment with Dr. Watters went fine, though very inconclusive. He requested an MRI before further evaluation. I was happy to be able to get it scheduled for 3 days later, only to have it cancelled the morning of. I was able to reschedule for the following day, it was just a huge inconvenience in my schedule and the short notice.



The MRI went fine, the techs were very pleasant and sweet and were joking around with me. I went to schedule my follow up to review the results of the MRI. Another 4 weeks. Are you kidding me? So just to get any kind of answer is taking over 10 weeks.



That is unacceptable in my book, considering the turn around when I went through Doctor's Clinic was x-ray results and a wishy washy diagnosis in a week. Granted, I didn't like their treatment options which is why I went to WestSound but at this point, I'm waiting for my follow-up with Watters, I've been in pain for 5 months and I'm getting cranky and fed up.

What a huge disappointment! The Doctors are unwilling to fix simple trouble areas, not worth their time,they do not return phone calls as promise! Bedside manners are very poor,



The nurse asst. gives unwanted advice that you didn't ask for, the schedulers seems to not know how to make appointment, the time seems to change ,with out you knowing that they change the time on your appointment. This has happened twice.



The over all appearance of the building is updated, and has a warming feel to it, but the inside of this book does not match the cover!



Go look for a Doctor that wants to fix a problem ,big or small , go elsewhere !

These Dr. Here don't want to help, just good at blowing you off !



Why are you in buisness ,if you aren't willing to help people.

This place does not care about their patients ... its all about greed with them. First off their front off staff is rude and can't seem to understand if they can make an appointment on the top of the hour or at the thirty minute point. I had a 430 appointment and showed up at 405 and was told I was late ... they then informed me I had to reschedule (Hello some people work and can't do this time and again). After I showed this "kind" lady my appointment card an re-played my appointment verification voicemail which both clearly said 430 she continued to tell me that I had to re-schedule. After rescheduling and see the doctor then you see the type of "quality" care that they provide. The Dr's suck! Just look at the other posts, I've seen two of the Dr's they had differing diagnosis for my issue and neither took the time to further research my issue and "CURRENT" remedies. I took a weekend to look over information about my condition, wrote some emails to the leading Dr's doing research and found a Dr. Locally at to provide CURRENT and ACCURATE care. Stay away from these people. They are the epitome of BAD MEDICINE.