Discount Engine Exchange

My name is Ali, I own a Limo/TRansportation company in Phoenix. I purchased a used engine from Discount Engine, after having my own mechanic install the engine we witnessed a noise that was clearly internal and not correct. After Discount Engine asked to have a car towed to the shop, they called and agreed to install a second engine at no cost to me. Wow, now that is service! I give this company a 5-star rating!

Great customer service!!!!!!! Really nice people. There are nice cars inside the office. I loved all of the old car signs really made the place come alive! I was also able to see my car and talk to the mechanic.

On 09/03/2008 I had an old Mercedes Benz towed to this business to get an engine installed.A little after that I paid 1400$ for them to get a replacement engine.Before I paid that money,they were very nice to me.There after,they have been mean and very rude to me.It is almost a year and I don't have my car.
I made a complaint to the better business bureau and they responded once and ignored further efforts to resolve this problem.They have even given me days to go get the car and when I get there,they have not touched it or dont know where it is.Eric told me he is not a junkyard,but he looks like one because he stores cars without fixing them.
While waiting for them to get done,I spent hundreds renting cars.Then I bought two more cars that died on me.I am now on my 3rd car that is very reliable.
It is your money,car,life and sanity.DONT DISCOUNT ANY OF IT BY TAKING YOUR CAR TO THEM.

THIS COMPANY WILL LIE TO YOU AND MORE THAN DOUBLE THE COST OF THE ORIGINAL QUOTE. THEY CONTINUED TO CHANGE THEIR STORY ABOUT THE STATUS OF OUR VEHICLE. WE FILED A COMPLAINT WITH THE ATTORNEY GENERAL IN MESA. WE RECOMMEND THAT YOU DO THE SAME SO THEY ARE NOT ABLE TO CHEAT PEOPLE ANY LONGER. (prc_tld, 11/24/2009) TED K, ERIC ? AND SHAWN REESE ARE NOT HONEST AND THEY ARE NOT GOOD FOR YOU. DO NOT DO BUSINESS WITH THIS COMPANY.

This Shady Shop should be shut down. Eric owner has no scruples, he runs a parts scam, steels from people extort moneys, there contracts stink to high haven.Contact me if you want a peace of this miserable low live thief.
Girln2nascar@yahoo.com

If I could give less than one star I would. Find Another Shop...
Go read the BBB complaints, They have an F rating, 28 complaints, 1 Serious, 11 not responded to, ZERO resolved....
My story abbreviated, Please try to read it all. Eric wants me to Pay for Repairs of the Warranty Replacement Motor he installed after the first motor he installed failed on the day I picked it up. The van was at his shop for 6 weeks, paid $4,150.00 Now the van won’t start, Leaks oil ( a lot ), and the AC doesn't work now either... My “BAD” engine was better than what I have received from Eric and Discount Engine Exchange.
If you read this and are having problems, You have had problems OR When you DO have problems send any comments or experiences you have had or do have to the Spokes Person on the website Testimonials,

Cathy Rankin, bookings@cathyrankin.com.

Lets Speak Up and Stop This GUY!!!

This business is a joke, please do not use this business. I paid 3700 and within 2 months my car broke down I was told I had to pay additional money to get it checked. And it was not part of the warranty. I hired an attorney and I'm suing this company.

Why didn't I read these reviews before....WHY??? I took my car to this shop...I am now $4200 broke with a check engine light on in the car. The warranty is absurd. I ended up taking the car somewhere else. ABSOLUTELY POOR service. The owner/manager Eric Deroche is a total jerk. He has no mercy and since he knows he has his car held hostage at his shop...he knows he's got you in his hand and will make you do whatever he wants. Do me a favor and don't ever ever go there.

Want to contact the below people...but there is not a way to without contact info....please provide!

Get your car fixed some place else. These guys are crooks. Lie and steel your money.

DO NOT USE THIS COMPANY!!! Lured us in by giving a cheap price on a used engine ended up with twice the price fully rebuilt! After 2 months of run around and lies finally got my car and it over heated after driving just 8 miles! these men have no shame! charged me thousands and wanted more! wish I had seen these reviews before going there! anyone suing please contact me! class action all the way! Someone needs to shut them down! I only gave one star because I had too. they deserve a negative!

We were also ripped off by discount engine exchange. We are in process of suing them. I would like to email and talk to some people who have also been Scamed by discount engine. Please feel free to respond back.

IF YOU GO THERE YOU WILL BE SORRY AND BROKE!! THEY LIE AND CHARGE YOU DOUBLE AND WILL HOLD YOUR CAR HOSTIGE EVERY TIME TO EVERYONE!!! WILL NOT TELL YOU UP FRONT REAL COST! ROBBERY IS WHAT IT IS WARRANTY IS WORTHLESS. AND WILL DO A TERRIBLE JOB THAT SOMEONE ELSE MUST FIX! BECAUSE YOU WILL NEVER GO BACK!!! DONT BE FOOLED BY IN THE DOOR PRICE!LIES IT WILL BE TWICE THAT AT LEAST!! DO YOUR SELF A FAVOR STAY AWAY AND TELL EVERYONE ELSE LOOKING FOR A MOTOR I WILL! AND IM A MEACHANIC SEEN THERE WORK MYSELF WORST I EVER SAW!!! BIG JOKE!!!!!!