More Info
- General Info
- CarMax is America's 1 used car retailer. Whether you're buying a car or selling your car, we've got you covered. We've been revolutionizing car buying since 1993 with our no-haggle prices, no-pressure shopping experience, and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee, no questions asked. See your local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. Is your dream car at a CarMax across the country? No problem! You can ship a car from one CarMax store to another, with no obligation (fee may apply).
- Email Business
- Payment method
- all major credit cards, amex, cash, check, debit, discover, master card, visa
- Neighborhood
- Southbelt - Ellington
- Other Link
- Categories
Reviews
08/20/2016
Worst ever. They tried to sell us a previously wrecked vehicle but would not give us disclosure. Stay away!
07/20/2015
Sales staff was very nice.
Low balling me by $3,900.00 wasn't the worst of it,
Amazing enough I immediately after leaving started experiencing radiator issues.
Don't leave them alone with your car!!!!!!!
08/23/2011
Horror Story, At one location the salesman never called me back, so I went to this other location, the Salesman Keith Mays provided me with excellent no BS service, and I purchased a vehicle I really liked. One week later the vehicle broke down and had to get it towed home, called their service department only to find out they couldn't to anything for like 5 days or so, So since the vehicle was still under factory warrant, I called the Infinity dealership and they sent a wrecker to pick it up, they said the car didn't have any service records since it passed the 20k miles and therefore they couldn't honor the factory warranty, specially because the engine had sludge and had signs of neglect. Went to Carmax immediately and they said they couldn't do anything because they didn't have the vehicle. I told them I wanted another car, because the people at the dealer advised me to stay away from that particular car should I have the chance. One of the sales managers by the name Aqua Sykes had the nerve to tell me that if I wanted to return the vehicle I will have to get it appraised and see if Carmax will be willing to buy it an for how much. The story goes on, I have been nearly a month w/o a car and my first payment is already due.
Details
Phone: (281) 481-4299
Address: 13100 Gulf Fwy, Houston, TX 77034
Website: https://www.carmax.com/stores/7116
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