More Info
- Brands
- acadia, enclave, lacrosse, regal, sierra, yukon
- Payment method
- all major credit cards, debit, paypal, travelers checks
- Neighborhood
- Southbelt - Ellington
- Other Link
- Categories
Reviews
09/23/2013
Do not go here they sell nothing but lemons and have the worst customer service...sure they will roll out the red carpet when your buying a car but trust me within weeks you be in the shop...and their complemtary loaner car, ya after a week of them having your vehicle you might get one. Also go in for an oil change and they will mess something up in your car just so you have to come back...horrible horrible place never go here
04/27/2012
I brought my car in for a recall, my wait was from 2:45 p.m. - 5:45 p.m., but I didn't mind the wait because everyone was very professional, caring and kind. Even Mr. Beck stopped by the waiting area to see if we (the customers) had been helped and were alright. Although we weren't formally introduced, I knew it was him, because he was dressed different from the other employees and his demeanor was that of a Boss. It is very rare that you attend a business and the Owner will stop his/her busy schedule and come by the waiting room to say hello. This makes customers feel more comfortable. This dealership has got several additives to make you feel at home, i.e., fresh coffee, water (ice cold in individual bottles) and fresh baked cookies. There was another time that I was there and they had customer appreciation with Bar-B-Que and sides to go with it and as the customers entered into the dealership, they were told to go to the conference room and help themselves. I been to other appreciation benefits and by the time the employees finished, there was nothing for the customers. There has only been one other car dealer that I've visited in pass years, that I had this much confidence in and it is gone out of business.
11/08/2011
This has been one of my best experiences for buying a vehicle in years.
09/27/2011
Salesman was very helpful; he took the time with me to look at multiple vehicles.
09/19/2011
The service was amazing; everyone was very helpful in making what can be a stressful decision calming. I was able to provide them with all of my information so I knew ahead of time what was affordable for my budget. I would highly recommend this dealership.
09/02/2011
The best car purchase experience ever!! No pressure to buy, but completely attentive to customer.
07/15/2011
Buying my truck at Beck & Masten was a great experience. The
salespeople that I worked with, Shane Lewis and Melynda Distler, were
exceptional. They made me feel like family, doing their best to make sure
each of my needs was met and exceeded. Melynda, especially, went above and
beyond my expectations as a salesperson. She has answered countless emails
in a timely manner. She has even responded to my concerns even two months
after my purchase. I feel like she truly cares about my satisfaction. Beck &
Masten also offered me a price and option package that was affordable for my
limited budget. I had window tint, running boards, and an alarm system
installed on the new Sierra that I purchased, and each was a quality
installation. I would highly recommend this dealership to anyone.
06/21/2011
My experience was excellent and Victor Rivas was very nice!
06/13/2011
Beck & Masten treated me like royalty. They served me coffee and a donut! Great Job!
05/31/2011
Ada is a warm and very knowledgeable salesperson. I appreciate her patience during the sale process. Thank you Ada!!!
05/18/2011
Sales person Ben Schoales was a complete professional – Steve Cummings also a professional!!!
02/25/2011
Beck and Masten has been the best experience that we have had in years of buying automobiles. Will send friendly and family members to Beck and Masten so they can get the great experience I had. Thanks guys!!!
12/10/2010
We were approached in a courteous manner, and treated with respect. Carlos Sanchez went the extra mile in the selection of our new truck. He was very professional and has good knowledge of the product.
11/30/2010
Very enjoyable experience in buying and trading in vehicles… Quick and painless!!!
11/30/2010
I give Beck & Masten South TWO THUMBS UP! I WAS TOTALLY SATISFIED WITH EVERYTHING!!!
11/24/2010
THIS IS THE BEST PLACE TO BUY A CAR!!! I WAS COMPLETELY SATISFIED WITH THE DEALERSHIP! THANK YOU!
Details
Phone: (888) 604-3148
Address: 12820 Gulf Fwy, Houston, TX 77034
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