Ochsner Medical Center-West Bank

I want to express how happy I am as well as my family for the top-notch service I received. I was misdiagnosed from Urgent Care that scared me. My daughter called Roxanne Afis, a case manager, and she walked my daughter to where she needed to bring me. I felt totally safe during this pandemic. They staff from the greeter was looking for my safety. The staff took me immediately and the nurses and doctor knew what to do. No wait time. Kudos to your staff and hospital. I was correctly diagnosed and sent with the medicine to remedy the situation. I highly recommend people to use this hospital. The care was superb. Thank you for your services during these times.

My husband went there for several appointments and was miss diagnosed saying he had eczema when for 6 months he has scabies! All they do is take your money and write scripts that are wrong! Had to bring him to the emergancy room to find out what was really wrong it was scabies! Don't bring an animal to them!!! I only rated 1 star because they r the worst around!