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Reviews
02/16/2015
I just had the most God awful experience I have ever had at a restaurant. I ordered online. My food was supposed to be ready at 5:20. At 5:45 my food was brought out with no explanation as to the reason for the wait and hardly an apology. Once we got the food home we found our order was incorrect and missing an entree. I called and spoke to a manager named Jeff (who is not listed on the website as a manger) who apologized and said if we could come back he would have our missing item ready in 10 minutes. He asked what vehicle we would be in so it could be brought out to us. I got off the phone with Jeff at 6:03. At 6:35, 20 minutes after when it should have been ready, we went inside to get our food since it clearly wasn't going to be brought out to us. Once inside we explained to the hostess what was going on and she went to get our food. Dave (who is the General Manager) came up front and asked if we had been waited on. We told him we were waiting on our corrected order after waiting 20 minutes longer than quoted. At that moment the hostess brought our food. No apology. Nothing. The icing on the cake? The entree that we drove back to get was cold. The entire experience was ridiculous. We will absolutely never eat at this establishment again and will without a doubt be telling every single person who brings up restaurants in, around, or near us that Redbone Alley is not the place to go.
04/03/2012
Wonderful atmosphere...love the downtown Charleston feel. The menu is small but the choices are scrumptious. I love the Chicken salad and the shrimp and grits. Staff is friendly and if you have an issue the manager comes to assist right away. I send all my friends and family here, and when we have out of town guests I always take them here.
11/23/2009
Fast service, clean, kid friendly! They even have a section for kids to play and get free ice cream. Prices are somewhat affordable.
11/17/2009
Always a treat to go have a meal at Red Bone!
Details
Phone: (843) 673-0035
Address: 1903 W Palmetto St, Florence, SC 29501
Website: http://www.redbonealley.com
More Info
- General Info
- Dale Barth understood at an early age what makes a restaurant great. While studying biology at the College of Charleston, Barth waited tables and worked as a bartender and cook. He imagined opening a place of his own. A dream restaurant with good, fresh, and innovative cooking. Attentive and friendly service. An atmosphere that would offer diners an escape from the everyday. Quality food and wine for adults. A fun place to be for kids. Years later, when a former J.C. Penney department store space became vacant at the Florence Mall in 1992, Barth seized the opportunity to make his dream a reality. After an extensive market analysis combined with a capital investment of $1 million, Barth hired a builder to tear off the roof and add another story. The massive height and open space offered the perfect foundation for recreating the outdoor cafe experience of Charleston.Dale Barth understood at an early age what makes a restaurant great. While studying biology at the College of Charleston, Barth waited tables and worked as a bartender and cook. He imagined opening a place of his own. A dream restaurant with good, fresh, and innovative cooking. Attentive and friendly service. An atmosphere that would offer diners an escape from the everyday. Quality food and wine for adults. A fun place to be for kids. Years later, when a former J.C. Penney department store space became vacant at the Florence Mall in 1992, Barth seized the opportunity to make his dream a reality. After an extensive market analysis combined with a capital investment of $1 million, Barth hired a builder to tear off the roof and add another story. The massive height and open space offered the perfect foundation for recreating the outdoor cafe experience of Charleston.
- Email Business
- BBB Rating
- Extra Phones
Phone: (843) 536-1757
Phone: (843) 673-9584
Phone: (843) 679-5512
Fax: (843) 679-3101
- Payment method
- all major credit cards
- Price Range
- $$
- Location
- Florence Mall
- AKA
Red Bone Alley Foods, Llc
Red Bone Alley Foods
Red Bone Alley Restaurant
Redbone Foods
Redbond Alley
- Other Links
https://www.redbonealley.com?y_source=1_mtuwndy1ntmtndyylwxvy2f0aw9ulndlynnpdgu=
- Other Email
- Categories
- Other Information
Cuisines: American
Price Range : Average
Outdoor Seating: Yes
Parking: Lot, Private
Wi-Fi: No
Wheelchair Accessible: Yes
Takes Reservations: Yes
Bike Parking: Yes
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