Tiffany Furniture

Do NOT buy anything from Tiffany Furniture located at 1641 Broad Hollow Rd, Farmingdale, NY 11735 (they are Persian)

I bought a matters from them that started to sink after a years use. After trying to contact them numerous times and getting a hold of them they give me a story that its not there fault and never call me back!!!! seems they sell 2nd hand merchandise and represent that it is new with full warranty.

Bunch of liars and thieves!!!!

Read the reviews before you give these people your business! I wish I had!! I purchased a dining room table set, a bedroom set, and a few other items. I places my order in September and did not receive my items until December; 2 months later!



Upon delivery, my fiancé (who was the only one home at the time), noticed that the chest from the bedroom set's top drawer was not closing properly. About two weeks later, as life got in the way and I was not able to call right away, I called the company to explain that something was wrong with the chest; they agreed to send someone to look at it.



When the person arrived to look at the chest, they explained that it would need to be exchanged & simply could not be fixed. He said it would arrive in about 2 weeks! "This is perfect," I thought, until over 2 weeks later I still had the damaged furniture in my bedroom. After calling the company, they admitted they sent a driver to look at my chest, rather than a technician so they were unsure of whether the item was damaged or if we broke it. WHY WOULD YOU SEND A DRIVER TO FIGURE OUT IF THE MERCHANDISE WAS DAMAGED IF THAT IS NOT THE PROPER PROTOCOL?!



After many weeks of calling & speaking with the managers, I was told that the manufacturer will not exchange the chest, so the company said they will purchase a new one for us. Again, I thought to myself "Perfect! I will finally get my chest," after over 4 months since the order date.



Fast forward to a month later and have I received my furniture? Nope. I called today and was told that the shipment in fact did arrive, but that all the merchandise was damaged. It has taken about 6 months, but I can see that I am just getting the run around; I will be there in store on Monday, demanding my money back or the proper furniture I ordered.



Please, do yourself a favor and spare the frustration, DO NOT PURCHASE ANYTHING FROM HERE! After spending about $4,200, you'd think they would do the honorable thing and replace my damaged merchandise, but I won't hold my breath.

Don't let the outside food you, this store is huge. I went in there and the selection was amazing. Although they didn't have what I wanted from another store they were able to order it for me for a few hundred less. Delivery was amazingly headache free with a small window, and great customer service