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Altera North Pointe Apartments

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CLOSED NOW
Today: 12:00 pm - 5:00 pm
Tomorrow: 10:00 am - 6:00 pm
(919) 220-5500Visit WebsiteMap & Directions2335 Broad StDurham, NC 27704Write a Review

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Improving people's by creating better communities!

General Info
Beautiful newly renovated apartments under new management by Wood Residential Services. We are featuring a brand new clubhouse, revamped state of the art fitness facility, full car care facility, as well as dog park and much more! Call now about our spectacular specials this month as well as current pricing!
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Extra Phones

TollFree: (888) 450-0118

Services/Products
Housing, Apartment Living, Luxury Apartment Homes, Newly Upgraded Apartments
Payment method
check, visa, mastercard, amex, discover, all major credit cards
Neighborhood
Duke Homestead
Amenities
Car Care Facility, 24 Hour Fitness Facility, Sanded Volleyball Court, Playground, Tennis Courts, Sparkling Pools, Dog Park, Valet Waste, Dry Cleaning Services, and much more!
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Reviews

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UC
Unhappy C.

02/02/2014

Overall

The walls are very thin, you can hear neighbors snoring, talking, playing music on their cell phones, etc. as if they were in your apartment with you. The insulation if very poor, however, the maintenance staff will tell you "we get these complaints all the time, there's nothing we can do about it. People up North hang thick curtains... you should put a towel or blanket under the window sill..." There's supposed to be a fee if you leave your dog's feces on the lawn... people still do it religiously... I've offered several neighbors plastic bags as they were walking away from their animal's dump. Front office staff have a high overturn rate. And if you complain to them about your problems, when they think you have left the office they will "talk" about you, rather badly... And because of the high overturn rate, be sure that YOU stay on top of your maintenance requests... or it could be a week later when you realize that no one has come out to fix your problem, nor have they called or emailed you... Don't be fooled by the "gated community," the gates are always open, and if they are closed at night - and you don't allow a car to tail you in because you worry about the safety of your neighbors - once they gain access into the gate, they may just follow you home, cuss you out, and call you sexist and borderline racist names. But please, oh no, don't report this to the front office staff... because "that person is such a nice guy and you shouldn't worry about him..." READY TO MOVE! This place is a dump! Don't fall for the Okey Doke like I did!!!

Details

Phone: (919) 220-5500

Address: 2335 Broad St, Durham, NC 27704

Website: http://www.mercyhealthsystem.org

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