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BBB Rating
A+
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Phone: (253) 931-0378

Phone: (253) 833-1918

Fax: (253) 931-0378

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all major credit cards, amex, debit, discover, visa, paypal
Neighborhood
North Auburn
AKA

Hinshaw's Auto Body Shop

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Reviews

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MS
Maryam S.

03/01/2017

Overall
Expertise
Professionalism
Promptness

I wish I can give Georgie and Hinshaws auto body 10 stars not only 5, they are amazing, this is the second time that my husband and I used them to fix our cars and each time we was satisfied, plus Georgie she made it very easy and comfortable process for me, she is amazing and really care about the customer, she listened to my need and she made sure she deliver a higher excellent custome service to me, they fixed my car with the time frame I asked for because I needed my car so bad.

RJ
Robert J.

12/28/2016

Overall
Expertise
Professionalism
Promptness

The estimator Georgie made the experience comfortable and no stress in retrieving my car. She went the extra mile to make sure I was satisfied .

RW
Roger W.

10/28/2015

Overall

Fantastic experience! Thank you Kimberly Knoll for phenomenal customer service! Car looks great and we are extremely happy.

DA
Dennis A.

10/27/2015

Overall

My car looks brand new and I couldn't be happier. Kimberly took great care of me and provided exceptional customer service and assistance. She is a professional by every means! Thank you Hinshaws and Kimberly.

JA
Jacob A.

09/30/2015

Overall

Truly could not have asked for better service than what we received from Kimberly at Hinshaw's Auto. She is one of a kind. From the time we came in for our first estimation to the time we came to pick up our car, everything went perfect. Kimberly took great care of us and made sure to keep us in the loop the entire time our car was at the shop. She let us know when there was going to be a delay with a part and she let us know what to expect. She was very warm and very professional. Our car looks fantastic, so kudos to the repair men, too! Hinshaw's Auto and Kimberly deserve a 5 star review. Reading all the raving reviews it's no surprise that we had such a wonderful experience. Thank you and keep up the good work! We will recommend this shop for many years to come.

JA
Joe A.

09/28/2015

Overall

Had a great experience with Kimberly at Hinshaws. I would highly recommend this shop. She took great care of my car and helped me out tremendously with dealing with the insurance company.

AL
April L.

09/22/2015

Overall

Dealing with a crunched car after getting hit while taking my son in for cancer treatment was the last thing I wanted to have to do; taking my car to Hinshaw's Auto Body and working with Kimberly Knoll was the most awesome part of the whole deal. She was exceptionally professional while listening to our story, and went above and beyond to arrange for repairs as well as a loaner car. With everything else going on for our family, having one less thing to deal with and worry about was more than awesome. The team who repaired our van did a great job as well, and it looks better than it did before the accident even! Can't even begin to recommend Hinshaws enough for any necessary repairs, and especially Kimberly for the estimates needed!

JA
John A.

09/13/2015

Overall

Thanks to Kimberly Knoll our repairs went nice and smooth. My wife and I brought our Chevy SUV in for repairs and had the pleasure of dealing with Kimberly. We had read all of her reviews online, so when we went in for our estimate and were helped by her we knew we were in good hands. She told us how it would work, and it went exactly the way she explained it would. We could not be happier with the service we received and with the repairs. I have to say that Kimberly is extremely good at what she does and she has this way of making you feel at ease. We even had another customer say to us when we were waiting for our car to be brought out "Isn't Kimberly the best?" And the answer was easy... YES! She truly is the best. My wife and I appreciate her professionalism, her humor, and better yet her dedication to her customers. Greatest customer service you will ever receive is at Hinshaw's from Kimberly.

KI
Kathy I.

09/11/2015

Overall

All I can say is this place is the best! Kimberly was wonderful to me and so compassionate. I was a mess when I came in after my accident and Kimberly literally got me thru this. She did way more than you would ever imagine a service advisor or estimator doing. I could never thank her enough.

KL
Kailey L.

08/30/2015

Overall

Brought my Honda in for some scratches and it turned out great! Kimberly was very helpful and very patient. I had a fantastic experience and will be back should I ever need any repairs.

AR
Aaron R.

08/30/2015

Overall

I brought my Honda in to get an estimate on some minor rearend damage. The service advisor Kim Knoll was so friendly and very knowledgeable. I couldn't be more pleased with her dedication to detail making sure that my little hot rod got back to new! Thanks Hinshaws and Kim for an excellent experience!!

CJ
Catherine J.

08/30/2015

Overall

I dropped my car off here earlier this month due to a fender bender and the staff here was so amazing. Kimberly helped me and she was so kind, patient, and courteous. She took the time to explain the whole process to me. It made a very stressful experience go a lot smoother. Kimberly is by far one of the best customer service employees I have ever done business with.

SL
Sandy L.

08/14/2015

Overall

Just picked up my Ford and we can't even tell it was ever wrecked! The technicians did great work and Kimberly provided phenomenal customer service. We thought Hinshaws only fixed Honda and Acura's but we are so thrilled that's not the case. This shop is very professional and we felt very well taken care of. Kimberly was the sweetest most thorough car estimater ever! This was not our first rodeo but it was our first time at Hinshaws. They now have a customer for life. Thank you Kimberly! Keep it up!

BL
Brendan L.

08/11/2015

Overall

Got my truck back and it looks fantastic! My insurance refered me to Hinshaws and it was the best decision I could have made. Between the loaner vehicle and Kimberly's top notch customer service I truly could NOT be happier. My truck is so shiney and dent less! Highly recommend coming here.

CJ
Chris J.

07/30/2015

Overall

Terrific shop! These guys (and gal) do fantastic work and they are great to work with. Kimberly was my estimator and thanks to her the process was flawless. I'm extremely happy that my insurance refered me to Hinshaws. I trust this place completely. Great job Kimberly and Hinshaws Auto Body! You definitely know how to please your customers and make their cars look better than new.

JM
Jennifer M.

07/29/2015

Overall

Thank you so much to Hinshaws and Kim Knoll for making this horrible incident a pleasurable one at least. Many thanks and gratitude. Highly recommend this repair shop.

JC
Julie C.

07/25/2015

Overall

Thank you for a great customer experience, Kimberly. We are very pleased with our repairs. Kimberly was honest, upfront, and professional. Great shop and great staff!

BS
Ben S.

07/01/2015

Overall

I had a wonderful experience at Hinshaws. My car looks better than new and I am a happy guy! Kimberly was very helpful in making sure everything went smoothly and kept me well informed. 5 stars from this guy!

DE
Du E.

07/01/2015

Overall

My car got damage and I bring car to Hinshaws last week. Kimberly helped me and she help make car look brand new. I very much recommend Kimberly if you have car accident. She take good care of you. I am very happy customer. Thank you Kimberly.

BS
Bob S.

02/10/2015

Overall

Nothing but positive to say about hinshaws. They do amazing work and have great people like Mr. Carter working for them. I have taken my vehicle back to hinshaws more than I want to admit and have always asked for Chris as he knows me too well. Thank you for always making the best out of something that could be so stressful.

Details

Phone: (253) 833-3366

Address: 812 35th St NE, Auburn, WA 98002

Website: http://www.hinshawsautobody.com

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