Vandergriff Honda

WOW! Most horrible experience ever buying a car. Purchased a low-mileage 2018 CRV from Anna Lane in used cars. It has now been back five times in the month we've owned it. After three different trips to pick up the car, go back to get the floor mats, go back again to get the remote reprogrammed, the AC went out in 108-degree weather. Learned that several 2018 models are coming from the factory with overcharged AC, which causes it to cut out when it gets hot. Spoke with Dwayne Thomas from the finance organization, who was primarily concerned with ensuring that we finalized the financing with Capital One who they sold the loan to. He also mentioned that if the AC was going to go out, you'd expect it to do that when it gets hot (very helpful...). He's the same guy who was pushing the extended warranty so hard, he gave it to us "below cost" (wonder why...) It's now back again after all of the safety warning lights began flashing. Road Departure Mitigation System Problem, Adaptive Cruise Control Problem, Collision Mitigation System Problem, Brake System...you get the idea. Now I'm wondering if the fact that the CarFax on a car with 660 miles starting in Florida, getting registered in Ohio, showing up in a dealership in Georgia, and then being sold (unfortunately) to us in North Texas might indication someone trying to keep us from recognizing a storm-damaged car. Also lots of other unexplained weirdness with the electrical system - phone intermittently disconnecting from Bluetooth, car locking when closing the back doors, etc. No hard evidence, just a lot of red flags...Buyer Beware!!!

Service here has gone down. More about the money then the Service. Other Honda Dealers in the area have cheaper Labor Prices and Cheaper accessories. Sales People give you the run around and don’t Keep their Word.