Yreka Immediate Care

The doctor and care provided is fine. However, the staff is horrendous to deal with. On the rare occasions they actually answer the phone, they are short and rude. I had to listen to a diatribe this morning from whoever answered the phone about how short staffed they are. While I can sympathize, as a customer, I just don't want to hear it. I don't want to hear excuses about why after THREE WEEKS, I STILL have not received required paperwork I need for my employer, nor did I receive a return call I requested via voicemail 6 days earlier. It's not my problem your office is short staffed. And it's beyond unprofessional to subject your customers to complaintfests on the phone. Get it together.