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07/21/2009
I have frequented your establishment many, many times and always looked forward to doing so.
On July 19, 2009 I ordered your breakfast sandwich at 9:15 a.m. and times have surely changed! Not only was the egg like eating a piece of rubber (from laying around way too long for consumption), the bread was soggy, and the entire sandwich was cold Actually soggy and cold!! How very disappointing. A sandwich which (in the past) was excellent is now your typical "Fast Food" piece of junk.
A month prior I had ordered a salad and had to return it to the counter due to the greens being rotted and wilted. I (at that time) advised them not to mess up a good thing by serving stuff like that. Look at what you are serving!!
I hope three times will not be the norm and that you will take heed and someone in authority will check up on the employees you are hiring who represent you in their preparation of your foods. There are numerous restaurant chains that became lax in observing what their employees are serving from the kitchen and lose customers until they must close down. It was your good food that enables you to enjoy the public frequenting your establishment because "word of mouth" is your best advertisement.
A very disappointed customer.
Details
Phone: (717) 699-0415
Address: 1221 Carlisle Rd, York, PA 17404
Website: https://www.panerabread.com/en-us/cafe/locations/pa/york/1221-carlisle-rd
More Info
- General Info
- From focusing on quality, clean ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread York is here with warmth and welcome. Panera Bread. Food as it should be.
- Email Business
- Brands
- Horizon, Pepsi, Stonyfields
- Payment method
- amex, discover, master card, visa, cash
- Price Range
- $$
- Location
- Delco Market Place
- Associations
- Day-End Dough-Nation™,Panera Bread® Community Breadbox™
- Other Links
https://www.panerabread.com/en-us/cafe/locations/pa/york/1221-carlisle-rd
- Categories
- Other Information
Good For Groups: Yes
Good for Kids: Yes
Bike Parking: No
Attire: Casual
Take Out: Yes
Cuisines: Sandwiches, Diner, Cafe, Omelets
Wi-Fi: Free
Takes Reservations: No
Outdoor Seating: No
Specialties: You Pick Two, Vegetarian Broth Bowls, Specialty Breads, Hand-Tossed Salads, Power Menu, Soup In a Breadbowl, Artisan Breads, Freshly-Baked Breads, Flatbread Sandwiches
Price Range : Average
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