More Info
- General Info
- Green dry cleaning and shirt laundering. Comforters. Blankets. Clothing. LEATHER/SUEDE. Coats. Jackets. Wedding Dress preservation. UGGS. Wash, Dry, Fold service. Alterations TOO! Expert tailors. 24-hour drop box for cleaning and alterations! Mama Earth DOES it ALL & DOES it well. Turn around time and prices unparalleled. YOU will BE satisfied. YOU WILL RETURN.
- Email Business
- Services/Products
- Green dry cleaning, shirt laundering, professional alterations, wash dry fold for laundry; 24-hour drop box. Blankets, comforters, UGGS, wedding dress preservation. Professional leather and rug cleaning.
- Payment method
- all major credit cards, mastercard, amex, discover, debit, check, master card, paypal, visa
- Amenities
- 24-hour drop box.
- Categories
Reviews
04/01/2015
Lost my husbands shirt the first time we brought clothes there. It took 4 weeks worth of phone calls and texts (me having to get involved)
to get any resolution whatsoever. The owner did not respond when she said she would, never offered a refund of the shirt. Charged us for the dry cleaning of the shirt she lost!!
After 3 1/2 weeks she offered me a credit to her establishment for a "credit for today's value"
All we wanted was to replace the shirt, not a credit for a place that lost something the first time we frequented there.
When I finally went into the establishment today, she was defensive, passive aggressive, twisted the situation around. And did not want to give us anything but a credit in fear "we wouldn't give her business"
I am appalled by her business ethics, and the way she treated us. She said "you think you are the only customer I have?" "I've never lost anything in two years before now".
You would think if this was the first thing she lost in two years that she would have made it a priority to remedy the situation. Not dodge my husbands calls, not get back to him when she said she would, and make us chase her for weeks to get a resolution.
Not to mention, after I left the store, she text me with passive aggressive attitude.
Details
Phone: (401) 626-2995
Address: 93B Kingstown Rd, Wyoming, RI 02898
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