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Berry's Garage lost the top engine cover during repair and will not replace it or compensate me for its loss.
I had a timing belt and water pump replaced at Berry's garage.
When I next checked the oil after I had picked the car up, I noticed that the top engine cover, a part measuring over one-foot square that sits on top of the engine, was missing. I notified the garage that it was missing. They looked in the shop for it and did not find it. They said that they would to to locate a replacement for me.
Two weeks later after hearing nothing from the garage, I stopped back in. This time they said that either it had fallen off (not likely bcause it's bolted on with four bolts), or that it wasn't there when the car was towed in to the garage.
I know it was in place when it was towed because I had unhooked a trickle charger to the battery just before it was towed to Berry's Garage.
03/06/2014
I've been getting my cars repaired at Berry's for years. I was a customer when Dale owned the shop and I remain a customer of Duke's. I feel that they treat me very well, fix the problem and don't try to take all your money while they are doing it. I have tried other local repair shops and always return to Berry's. If it's something they can't manage, they will refer you to another garage (my daughter's Saab). Great customer service and reasonable prices.
11/18/2011
they are honest and good prices.. they do not try to sell you something you do not need.
Details
Phone: (651) 462-4173
Address: 26419 Forest Blvd, Wyoming, MN 55092
Website: http://www.napaautocare.com
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