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        General Info
        Visit your local Pep Boys Auto Service & Tire Center on 6325 Fallbrook Ave. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
        Email
        Services/Products
        Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
        Brands
        AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
        Payment method
        amex, discover, master card, visa, cash, check, diners club
        Location
        Pride Center
        Neighborhoods
        Woodland Hills-Warner Center, South Valley
        Associations
        AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
        Other Links

        http://PepBoys.com

        https://www.pepboys.com/appointment

        Categories
        Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers
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        blamberblee

        06/24/2011

        Overall
        Worst experience I've had at a...

        Worst experience I've had at a mechanic... and I've got an old truck... I've been to A LOT of mechanics! Please if you care anything about your car DON'T GO HERE!!!!!! I took my truck there because it died in Topanga Canyon and Pep boys was the closest shop. When I didn't hear from them in a day about my truck I called to find out what was going on. I was told it was simply a bad battery and I could pick up the truck at any time. That evening after work my buddy drove me out there (2hrs in rush hr.) only to find out the car was actually not running yet and that they'd forgotten to call me. Three days later I called to see what was happening with my car and they still hadn't diagnosed it yet. The next day they called to tell me they'd lost the key. Since that was the ONLY key they had to get another key made. After 5 days they finally had the key made but it took them another 3 days to diagnose the car. I was told because of the trouble they'd only charge me $70 for labor. When I went to pick up the truck they'd charged me $240 for labor and I was told I'd have to wait 3 days till the manager was in. When I called him he first blamed me for how long everything took because I only had one set of keys (seriously what kind of mechanic loses your keys!?!?!) then told me it he said he'd only charge me $70 for the diagnosis (which is totally inaccurate). On top of all of this the car stopped running two days after I got it back from them. I took it to another shop and it was the same problem I supposedly got fixed at Pep Boys! I'll say it again - Please if you care anything about your car DON'T GO HERE!

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        Details

        Phone: (818) 883-1770

        Address: 6325 Fallbrook Ave, Woodland Hills, CA 91367

        Website: http://PepBoys.com

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