Imperial Landscaping

PLEASE READ THIS REVIEW AND AVOID THIS BUSINESS. James, the owner of Imperial is one of the least professional business owners I have encountered. To keep this short and simple- James did give me a great price on annual lawn program. Overall I would give the actual work that he did a 5/10. Not great but not horrible. I think that he has some learning/research to do about products, lawn diseases/bugs as there is clear deficits and some of my neighbors yards that don't even have services have nicer looking yards- but that is not the point of this review.
I simply got tired of many unreturned phone calls. So I called this AM to politely ask for a refund and left a message as I always do. James called me back as quickly acting like a crazy man. He was yelling, cursing, and literally acting somewhat psychotic. For 5+ min I listened to a nonstop barrage of insults as he talked about "customers like me" and went on and on in a loud pressured and demeaning demeanor. I tried to get a word or two in trying to get him to calm down but it was not any use. Eventually I was able to say a few things why I was predominantly disappointed about their lack of communication etc. His response was that they take November off (and apparently shut their phones off and don't return calls)? And that I was being unreasonable for wanting a perfect yard. (Isn't that why people hire lawn companies?).
It is absolutely inappropriate for a business owner to treat a customer the way he did on the phone. I had paid for the entire year of treatment and still had 3-4 treatments due to me, but I would rather lose that money than allow this man back on my property as I honestly don't trust that he wouldn't use lawn killer rather than fertilizer after how angry he was and the way he spoke to me. Do you want someone like that working on your lawn? All I did was politely ask for a partial refund for treatments he has not completed.

James and his group were on time and delivered excellent service. We appreciate groups that get the job done in a timely and professional manner. We will utilize this group for our future landscaping needs.

Tried to reach this company several times for a quote but they never answer or call you back.

James & his crew do excellent work. They just finished treating my lawn for weeds &clover, they also plug, seed, & fertilize & put lime as needed

they do these for me in the fall

I have been using Imperial Landscaping for over 4 years and am very happy with their high level of service. My yard looks so beautiful that I get a lot of compliments from all of my neighbors. They are very reliable and always do a great job. For worry free lawn service that you do not have to manage...choose Imperial Landscaping!