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(316) 522-2224Visit WebsiteMap & Directions3735 S West StWichita, KS 67217Write a Review

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Phone: (316) 522-7947

Fax: (316) 522-7947

TollFree: (800) 362-1087

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LS
Laura S.

12/04/2017

Overall

Professional Cargo was supposed to have delivered our product on 11-24-17. We made plans to be home for delivery and received no phone call, email of any sort. We tried calling and no answer. We called the distribution center that shipped out product to PC, they could not get a hold of them either. When we finally spoke with someone it was Monday 27th, we were told they decided to be closed on Friday. Without a thought of customers that might have been waiting ALL DAY. When we expressed our thoughts and even went there in person they did not seem to care of the inconvenience they caused and did not care if we were to cancel our order with original Company that we purchased our product from. Delivery is now a week out. I give them a poor customer service rating, this might go for their upper management as well. We did not cancel the product, service rating still pending. We are waiting to see how well their delivery and set up goes. Not holding my breath.

Details

Phone: (316) 522-2224

Address: 3735 S West St, Wichita, KS 67217

Website: http://professionalcargo.com

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