20th Century Center

Our daughter had her wedding reception in the banquet hall. Everything was beautiful and the staff went out of their way to make everything run smoothly. Be sure to talk with Stephanie. She knows all about making an event successful. Mariah was our 'assistant' and she was well worth the extra charge. She took care of things behind the scenes so we could simply enjoy the celebration. The bartender was excellent.

When I first called this venue I was about in tears at how much the wedding was going to cost. Most venues require that you use their caterer and they charge more than I could afford. Not only did the 20th Century Center not have a required caterer, Greg told me about Two Brothers BBQ. They were reasonable and delicious. I wouldn't have even known about them as caterers if it hadn't been for Greg at 20th Century.

My daughter's maid of honor rented the Victorian Parlor for the wedding shower and it was also a lovely event.

I called to ask to see the Banquet Hall set up for a bigger party, and Greg (the owner) made me feel small and talked to me like I was stupid. He said “we do parties that big a lot, and we are able to hold 250.” I had to call 3 more times and finally just show up. Turns out, the Banquet Hall can fit 200 if there are tables on the dance floor, but this was going to be a reception focused on dancing.

We were under the impression that since we were purchasing their bartending services, our own cups, our own alcohol, and our own soda, that ice would be provided for the entire event. My mother-in-law was told that 20th Century spent $20 for ice, stating this was an adequate amount and they would not be purchasing any more. We weren’t mad at the fact that we had to buy ice, more than when we asked about it, they said it would be taken care of.

The best part of the evening, my new husband and I walk down the stairs to see a giant industrial fan above the doorway. The AC had stopped working, and this is how they were fixing it. Many of our older guests left immediately following dinner, complaining of the heat.

After the dance started more began to leave, and I spent most of my night outside cooling down. In our wedding pictures I am drenched in sweat, not because I was dancing all night. We were later told by a 20th Century employee that the AC hadn’t worked properly for 20 years. When we asked Stefani about this, she said it had only gone out 2 days before. Regardless of the time frame, we never received a phone call explaining that the AC was out, or anything that was being done to fix it.

For having to miss half of my wedding reception because I needed to go up and get air, I expected better compensation. Had there been solid and consistent communication, we would not be so frustrated. The management at this venue is unprofessional, and I would not recommend the use of 20th Century for any type of event. The price is reasonable, but we did not get all we paid for.

Absoultely wretched customer service. Once you put down your deposit, you won't hear back from them for months! As much as I tried to call and email them, they would never call or write back. Their staff turnover is ridiculous, having to deal with a new person every couple months. When you have a complaint, they immediately make it all out to be your fault. They are extremely rude and I wish I'd never signed a contract with them. Their business practices are the WORST I've ever encountered. I would steer any brides considering this as their venue to choose something else.

Long story short: the people there are unorganized and a bit stubborn and controling and the building is old and beautiful.



i booked the 20th century center in February of 2012 for my June 2011 wedding, It is a very beautiful building and i loved that i wouldnt have to do much decorating for my wedding. when we went in to pick a date, i didnt have any specific date in mind just whatever was available in June 2011. they had 2 days open the 11th and the 18th i didnt want to have the wedding on fathers day weekend so i chose the 11th. in August we had more than half of our balance paid off and my mother recieved a call saying that there had been a mix up and they had double booked the 11th (when i picked the date they showed me the events calendar and there was nothing written on the 11th, i believe someone who was willing to pay extra came in and wanted the date) they asked me to reschedule my wedding instead of the other person promising me discounts and stuff. i went in and talked to them and since we hadnt printed any invites or anything i was willing to change my date (they let me use the parlor for free and allotted me extra hours for a free rehearsal, decorating, and a longer reception). every time i went up there to make a payment or work out a detail or ask a question i talked to someone new and most of them didnt know the answers to my questions and had to call stephanie to get the answers. in a meeting a day or so before the wedding she asked who my photographer and cake person were and i told her friends of mine and she looked at me like i was crazy and asked if they were professionals and i told her yes both had plenty of experience doing weddings. the day of the wedding she kept insisting people decorate and wouldnt stop bothering them even after they had told her that they didnt know what i wanted done. my grooms father and grandmother are both in wheelchairs and she would follow them around to make sure they didnt need help with anything including going to the bathroom. the contract clearly stated that the elevator wasnt to be used without a staff memeber present although she on several occasions gave my in-laws permission to use it while she answered phone calls and the doors got jammed once or twice with his grandmother in them and she insisted it was something they were doing wrong.

We were married in June, 2009, and the 20th century center was absolutely lovely! We used the theater for our ceremony and the banquet hall for the reception. It was great having both in one location. The building was very decorated and we only had to put a couple of candles on the guest tables for the reception. The staff was great -- very helpful and professional.



We would highly recommend the 20th century center!