Reviews
07/01/2018
Used to love this place but they make up their own prices!!! This year I ordered from this place at least once a week and it wasn’t until recently I noticed the prices would be different. Today I ordered a few items and the total was $35.87. I asked for a break down and noticed that some item prices were changed and on their menus, they were priced differently and online. I changed my order slightly and was give a price of $26.36. About 45 late my food arrived and the slip said $30.25!!! Some may say the amount is small however it’s the service and the sneakiness of them changing the price twice!! If I would have used my card as I usually do they would have overcharged me. When the driver called about the difference of the price she responded with an aggressive tone and said her son made a mistake in the price and he’s just a kid. She was very rude and refused to acknowledge the price I was originally given. Needless to say the food went back with the driver for terrible customer service. I will never order from there and will encourage others from my job to never support their business. They even had the nerve to drop off more menus which are now in the trash where they belong! Now I am on my way to Ichiban where they value your money and treat you like a customer should.
06/09/2015
I've been to many area Chinese restaurants, and I've found this to be the best for us! The food does not have a bad aftertaste, and tastes like each specialty was cooked in separate oils... which makes such a difference!! they've great service, i love the delivery service Too!!!
10/23/2010
Just moved to the area and they were passing out menus so I decided to try them out. The lady on the phone was a little hard to understand and the delivery did take an hour on a Wednesday around 5pm. The food was worth the wait tho. Everything was hot and fresh and tasted perfect. Even the free crab rangoons were perfect and plentiful! Highly recommended!
12/31/2009
I ate there once I found out why someone told me not to eat here it was bad the food tasted like fish from the chicken fings to the ribs
Details
Phone: (413) 746-3338
Address: 12 Chestnut St, West Springfield, MA 01089
More Info
- Payment method
- visa, all major credit cards, discover, mastercard, amex
- Price Range
- $$
- Other Links
- Categories
- Other Information
Parking: Lot, Free
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Asian, Chinese
Takes Reservations: No
Price Range : Average
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