California Auto Rental & Sales

If I could give ZERO stars I would. I reserved a rental car through this agency for my 20 y.o. son for two months during his summer internship. "Sam" seemed helpful when reserving. He said that my son would get a Nissan Versa "or similar" and he would have to charge me more than other car rental companies due to his age. I agreed to pay over $1600 for 8 weeks rental. My son flew in to Sacramento, was driven to the rental location by Sam, then told that he was being rented a 2008 Prius. He was told that if he wanted the Nissan Versa he would have to pay $200 more because the "car was too new" being a 2012 (that's 6 years old). My son had no other option, so took the car. It was completely empty of gas so he stopped immediately to purchase gas. He drove a few miles to his residence. When he tried to start the car again to drive to the grocery store it would not start! The MAINTENANCE LIGHT came on and there were 189,168 miles on it! and it was at least 10 years old! We called Sam to discuss and Sam tried to blame the problem on my son, saying he must not know how to start a hybrid. We explained that he had driven a Prius for 3 months last summer, so that wasn't the issue. We explained that the car maintenance light came on and that it wouldn't start and that there were over 189 thousand miles on the car. Sam wouldn't hear us, and continued to state that the car was in excellent shape and the issue was not the maintenance or the miles. I'll try to attach a photo of the dashboard lights showing the maintenance light and the mileage. This guy is a scam artist and deserves to go to jail for his treatment of a young man under these circumstances.

Not at address listed since July 2016???...We have final business not handled. Can't contact this business..