Reviews
03/22/2015
I have been going to this restaurant for many years. Tonight I had what I consider the worst possible experience one could have at a restaurant. My wife and I had gone out to celebrate my birthday. When we arrived we were seated promptly as usual. We were seated next to a table of 3 other couples in their late 50's to early 60's. After a few minutes they were getting louder and having a good time as they drank their martinis. All of a sudden one of the women received a cell phone call. She immediately picked up the telephone and began talking to what appeared to be her granddaughter. The conversation went on for for approx 4-5 minutes in the speakerphone mode. Needless to say the conversation was loud and quite obnoxious. So I leaned over and asked her husband to have his wife take the phone off the speakerphone mode as the conversation was getting even more annoying. Needless to say my request was ignored and when she finished the call she asked the maitra D who happened to be standing next to her table who was complaining about her cell hone use and before anyone had a chance to respond, she tells the group at her table as well as the maitra D, whoever was complaining can go "FxxK" themselves and proceeds to high 5 the maitra D. At that point another group at another table was shocked by the situation going own and also made a comment as to how rude that women was being and again the women who was using her cellphone made another rude comment. I immediately called the maitra D over, explained my displeasure with what was going on. He told me he didn't realize what the women had said and tried to over us another table. At that point my evening was ruined my wife and I promptly exited the restaurant. I am not blaming the restaurant for the actions of the patrons but what I am disgusted with is the actions taken by the restaurant personal. As I said I have been going to the Pompei for over 20 yrs and they have now lost at least one customer. (ME) and possibly others who witnessed what went on this evening. Let's hope someone in the management of The Pompei asked the waiter why they food they were about to bring out no longer had a patron to serve it to. Maybe some retraining of the staff on how to handle obnoxious clients in a public setting might be helpful.
Details
Phone: (516) 485-8620
Address: 401 Hempstead Ave, West Hempstead, NY 11552
Website: http://www.pompeiristorante.com
More Info
- Email Business
- Extra Phones
Phone: (516) 485-0668
Fax: (516) 485-0668
- Payment method
- visa, all major credit cards, mastercard
- Price Range
- $$
- Neighborhood
- West Hempstead
- AKA
Pompei Restaurant and Catering
Pompei Restaurant & Catering
- Other Link
- Categories
- Other Information
Cuisines: Caterers, Family Style, Take Out
Price Range : Average
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