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        General Info
        1551 Valley West Dr LensCrafters is dedicated to providing quality eyecare to ensure you always see your best. We offer a complete range of premium lens solutions and a wide assortment of designer brands including Ray-Ban, Oakley and many more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana, United Healthcare Vision, Cigna and many more. At LensCrafters all prescriptions are welcome!
        Extra Phones

        Fax: (515) 224-6757

        Brands
        Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, Vogue
        Payment method
        amex, discover, master card, visa, cash, check
        Location
        Valley West Mall
        Associations
        OneSight Foundation
        Other Links

        https://local.lenscrafters.com/ia/west-des-moines/1551-valley-west-dr.html

        https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0628&storeId=10851&cid=yext_gmb_lc_0628

        Categories
        Optical Goods, Eyeglasses, Optometrists
        Other Information

        Specialties: Digital Retina Photo - varies by location, Prescription Eyewear

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        DS
        David S.

        03/21/2014

        Overall

        I've been a long-time customer of this store and have bought several pairs of glasses there. Recently one of the frames separated from the lens and I took it in to the store to see if they could repair it. A sales associate looked at it and said there was no way it could be repaired. He didn't take it back to a technician to check, just said there was no way and that was that.



        It looked to me like a fairly simple repair so the two days later I stopped in at a non-chain store close to my home. They repaired it in 15 minutes and didn't charge me for it.



        I called the general manager of the Lens Crafters store the next day, explained what had happened and told her this is how stores lose long-time customers.

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        Details

        Phone: (515) 224-7661

        Address: 1551 Valley West Dr Ste 242, West Des Moines, IA 50266

        Website: https://local.lenscrafters.com/ia/west-des-moines/1551-valley-west-dr.html

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