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(803) 755-6888Visit WebsiteMap & Directions3947 Platt Springs RdWest Columbia, SC 29170Write a Review

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BBB Rating
A+
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Extra Phones

Phone: (803) 755-6434

Fax: (803) 755-6434

Payment method
all major credit cards, amex, discover
Neighborhood
West Columbia
AKA

Platt Springs Road Animal Clinic

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Reviews

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MH
Michelle H.

05/26/2017

Overall

My husband and I took our very sick Colby pit bull that has been in our family for 6 years, who was like our child, to this animal clinic on May 26 2017, because our Vetinarian Dr Wagner was not available. So we started calling around to find a clinic that would examine him. However when we called the Animal Clinic on Springs rd for the appt the receptionist was very rude and treated my husband very disrespectful. They only had a 430 appt available so we took it because our dog was so sick. When we got there the ladies at the front desk were so rude and mean to us. We asked a vet tech for some water for our dog but to no avail. When the vet tech examined him she was not compassionate at all for our baby. She acted like she could care less that our baby was sick. Then the Veterinarian came in and I don't know how this heartless man got a degree to take care of animals that he acts like he hates. He treated our dog like he was an outcast and I am not sure why. He missed diagnosised him. Didn't even pull a blood panel on him and said that they were closing and we may want to take him to the emergency hospital. We never got any advice or instructions on how to treat our dog who he thought may have a spider bite or a snake bite, but wasnt sure. They gave him predisone and an antibiotic and missed the bite on his leg that my husband had to point out to the Vet. They made us hold our dog up on the table for 30 minutes when he couldn't even stand up he was so sick. When we left we said thank you to the staff twice and no one responded. Well our dog died several hours after we left there. We have never been treated so poorly in all our years of rescuing pit bulls. It was a major disgrace to our family and the breed of the Colby pit bull. We are personal friends with the Colby family who started this breed in 1889. We would not recommend this clinic no matter what. We will be informing the better business buearu, the news paper, all our family and friends in the community.

JP
James P.

04/06/2016

Overall
Expertise
Professionalism

They are very friendly and professional. My pit-bull puppy got parvo and after calling a few vets around the average cost for parvo is 1200 to 1500 dollars which was out of my price range and in one final attempt to save my baby I called Platt Springs Animal clinic and their price was 300. I took them to them and with no surprise it was 300 even with no hidden fees. I will be a repeat customer and will bring my other dogs there. Best place around and they really care about the family's and there pets.

Details

Phone: (803) 755-6888

Address: 3947 Platt Springs Rd, West Columbia, SC 29170

Website: https://www.plattspringroadanimalclinic.com/faqs

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