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08/12/2009
I ordered 47 TONS of stone from this company. They delivered the wrong stone, and because I
am a home owner, not a business, I got a run around like I have never seen before. The sales
person even tried to convince me that I could still use the wrong product, and that it will work. I
told him that was unacceptable and I wanted the right stone delivered and the wrong stone
removed. They sent over a half order of the correct stone, at my expense, and when I called the
sales manager back to see about making arrangements to have the wrong stone picked up he
asked me if I could just burry it. Burry it??? I told him that was not possible. He then went on
to tell me it would cost me $200.00 to have it picked up. When I questioned him as to why I was
to pay for the pick up of the material when it was their mistake, HE HUNG UP ON ME??? I can
not remember ever dealing with a company that was less professional, or less attentive to the
customer. Do yourselves a favor and just order from an other company!!!
Details
Phone: (262) 524-1850
Address: W233N507 State Road 164, Waukesha, WI 53188
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