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balou330

08/12/2009

Overall
Pathetic

I ordered 47 TONS of stone from this company. They delivered the wrong stone, and because I

am a home owner, not a business, I got a run around like I have never seen before. The sales

person even tried to convince me that I could still use the wrong product, and that it will work. I

told him that was unacceptable and I wanted the right stone delivered and the wrong stone

removed. They sent over a half order of the correct stone, at my expense, and when I called the

sales manager back to see about making arrangements to have the wrong stone picked up he

asked me if I could just burry it. Burry it??? I told him that was not possible. He then went on

to tell me it would cost me $200.00 to have it picked up. When I questioned him as to why I was

to pay for the pick up of the material when it was their mistake, HE HUNG UP ON ME??? I can

not remember ever dealing with a company that was less professional, or less attentive to the

customer. Do yourselves a favor and just order from an other company!!!

Details

Phone: (262) 524-1850

Address: W233N507 State Road 164, Waukesha, WI 53188

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