BodySparkle Body Jewelry

I cannot imagine why there are reviews on here stating they have terrible customer service or products. Their products are great quality and very affordable. I called for advice on measuring and they sent me a measuring chart FOR FREE. I had also had an issue with a product losing a stone, and they replaced it without a problem! I relcieved my order very quickly! The ladies that help when I call are very understanding and patient. I shopped at body candy in the past and had many problems.! I wouldn't receive an email back for days, and they are outrageously expensive for the crappy products they sell. I will only shop at bodysparkle.,.thank you!

I am thrilled that BodySparkle has the 20 gauge barbells! I can't find them anywhere! Their selection is huge and prices are very affordable! They always have the cutest and unique items that i have not seen anywhere else! I Love this place!!!

Worst costumer service I've received. My order was late, then continued to treated me as an idiot. Refused to refund my money for the product that caused an extreme reaction in which my specialist said their "titanium was breaking off in my eat" meaning: it's not the titanium mean to be put IN ones body.

This company is great and I have never had any problems. They have the best body jewelry and the best prices around. I have exchanged a few things in the past without issues. They actually have great customer service and are very accomidating.

This website claims on their cutomer service page to have 100% customer satisfaction as their goal. My experience with them is 0 satisfaction. I placed an order for two items, the order took almost an entire week just to ship, then when I got the order only one of the two items was with the order, the other item arived a couple weeks later. I no longer wanted the second item when it arrived so I called their customer service number in accordance with the return second on their website and obtained a return number just as it instructed. I then sent my item back as instructed on their page expecting no problems. This was not the case, I sent the item back and waited 4 weeks for my return to be processed, when I did not see it on my card I waited a couple more weeks to give them the benefit of the doubt and allow time for them to process the return and the return to reflect on my account. After plenty of time had passed I called the company to find out what the issue was. The customer service rep was no help at all. She said that there was no way they could assist me and that they will not do anything to help. I was astonished at being told I was out both my money, the money I paid to ship back the merchandise and the merchandise itself. I asked to speak to a supervisor because I couldn't believe that such horrible customer service even existed. I spoke with a woman who claimed to be the owner. She refused to offer any resolution simply saying she was sorry for the situation. The situation being that they had my money, and the merchandise and that I was out of everything. I asked her if they believed in any customer service at all and was told "We cannot do anything" This was an outrage and I will never shop here again. This company stole my money and I feel robbed. I cannot believe they are still in business. I strong discourage anybody from shopping here because they will rob you just like they robbed me.