Tidewater Granite Masters

Cliff G. 05/28/14

I had been a residential home builder in central Virginia since 1970.I decided to upgrade my countertops at a condo in Virginia Beach in 2010 and by accident happened by Tidewater Granite Masters.I talked to Liz and Jun and felt very comfortable with there knowledge and assistance.They did such a great job with our beach condo back then that we just had them replace our counter tops in Hanover Virginia with a very high end granite and we could not be more pleased with the workmanship and end results. We wish there were more than five stars available for Tidewater.

I typically do not write reviews, but the service at Tidewater Granite has been so exceptional that I felt I needed to spread the word. I have had not one, but 2 separate installations of granite done by them. Chris Moy makes you feel like a long lost friend, and Liz is a delight to work with. Both of them are as honest as the day is long, with Chris going out of his way to save us some money on our selection. I was even able to help pick out my specific slabs of granite to select those with the subtle shading I was looking for. They did a perfect cut out and installation on my 70/30 custom sink and my faucet placement was done just the way I wanted it. Their craftsmen did an exceptional job at measuring and installation on both occasions was just perfect. I want to highlight that the men who did the installation are true craftsmen..not just "installers". I had my granite installed within days of making my selection. I regularly recommend these folks to anyone I know looking to upgrade to granite. I won't use anyone else!

My experience with Tidewater Granite Masters was phenomenal. The moment Chris and staff came to my house to give me an estimate it felt like I had met them before. they were so friendly and corrdial. As they were taking the measurements they were explaning everything I should expect in regards to the installation and delivery. I was a novice regarding what to expect but when Chris finish explaning what would happen from beginning to end, i was completly satisfied. Finally the installers were the best especially since I did not have any cleaning up to do. I want to thank Liz and and her staff for a jb well done. I would give them a recommendation any time.

Tidewater Granite Masters installed granite counter tops yesterday in my kitchen and I could not be happier with the results. Chris Moy did an exceptional job in helping me pick out the perfect granite for the lighting and space within which I was working. From granite choice to template preparation to installation......it was all so painless and the finished product makes me smile every time I enter the kitchen! I found TGM's pricing to be very competitive. The installers were timely, meticulous, friendly and very talented. I plan on having granite installed in my bathrooms at some point and Tidewater Granite Masters will be doing the work. Thank you for a job well done!

I can't emphasize strongtly enough ....DON'T DO BUSINESS with Tidewater Granite Masters. These characters have turned our kitchen into a variable nightmare with pink granite and they are bound and determined to make us eat it with barely competive prices. Do business with Home Depot that are reputable shops. The side of our oven is trashed due to the (so called expert instalation). If you decide to do business with Tidewater Granite Masters, make sure you have a lawyer ready on stand by...because the color you pick we'll NOT be the color you chose. Doing business with them is a nightmare....we have been without a kitchen for close to two months. P.S. They don't return phone calls

Chris Moy from Tidewater Granite Masters was recommended to us by a friend when we were searching for a company for Granite in upgrading our kitchen. Chris met with us within 24hrs of my call and within a day I went to their shop and picked out a perfect piece. Within a week our counter top and bar piece were complete and we were able to schedule installation right away. When creating our counter top the guys made sure that the best unique design in the natural stone would be visible for us to enjoy. The guys showed up on time and very quickly had everything in place and cleaned up. The installers were very polite and professional and did a superb job. This was our first experience with Granite Masters and they will be our only choice in the future. Their pricing is very competitive but the personal customer service from Chris and Liz far out weighs any price point. I would highly recommend them to anyone looking to up grade your home.