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JD
Jessica D.

01/29/2015

Overall
Completely miss lead me!

Went to a ford dealership to have my navigation system fixed and was quoted 1100. Called mobile environment to find a cheaper fix and possibly just buy a new one. Well called and they laughed at how high they were charging me. They said they could fix it for 900 max! Or buy a new one for max of 1300. Well I decided to just go for a new one. Ordered everything and I had to pay everything up front including labor. They got it in and scheduled to put it in. That day I went in and dropped of my car and hours later they told me there is no kit for my 2010 ford truck. Sounded weird to me. So my only option was for them to send in my old one. I asked howuch that would cost. Was told for the third time that it would be from 350 to 800. It comes back and they told me 1150. I didn't even know what to say! They were charging me 50 more than the other place and it took over 3 weeks vs 1100 and only 4 days. Then after it was done and over with I paid 1210. Over a 100 more. They completely mislead me. It was such a head ache to work with them. They kept dropping the ball! And when I told the sales guy how upset I was all he said was ok. and when I left I looked up to see the sales guy and manager laughing. Can't help but think that they mislead me just because the fact I'm a woman and I must be foolish. Go somewhere else for work on your car.

Details

Phone: (757) 490-7166

Address: 5033 Virginia Beach Blvd Ste 103, Virginia Beach, VA 23462

Website: http://mobile-e.com

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