Salon Essence Spa

When calling for first visit, I asked the cost of perm, & was quoted $70. It was a little higher that I was used to, but wasn't surprised because salon very nice & clean. Everyone very friendly. The stylist was running 30 minutes behind, due to previous client being late. I understood; no big deal. BUT, when checking out, was charged $40 for a cut, in addition to $70 perm. I have NEVER been charged a separate fee for a cut when getting a perm. My hair is very short (about 2-3 inches off my neck), so length wasn't an issue. I was in sticker shock. Yes, it was my fault for not asking, but when I have NEVER been charged a 2nd fee, I didn't know to ask if there was an extra charge. Since you don't get a perm without a cut, I didn't suspect another charge. That's like charging for an oil change, but then charging extra to drain the old oil. I have no problem with the salon itself. The people were very friendly, & the salon clean. However, I can't afford them & can't trust future quotes.

This is a great place for a hair cut. The salon is very clean, the staff is friendly and accommodating. I could not get a good hair cut until I found this place. The owner Michael Shawn has been the only one that can cut my hair the way I like it.

I will not go there again. I called in for an appointment and went in and they had me down for two weeks from today. Now when I call in to ask for an appointment on Saturday it doesn't mean two weeks from Saturday. And then there were no sorrys for the mistake or maybe act like they care and reschudel for maybe another day; they just let me walk out. And this is not the first time either. I've set up appointments before and they either didn't put me in the book or put it down for the wrong day. I guess they are too good for my money.

THEY HAVE GREAT SERVICE AND HAVE AN AWESOME STAFF! WE HAVE HAD PEDICURES AND WE LOVE THEY HAVE A SEPARATE AREA FOR THEM. TERESA AND SHANNON ARE GREAT! SUSAN IS AWESOME WITH UPDO'S! THERE MASSAGES AND FACIAL'S ARE GREAT TOO!