Middlekauff Honda

I'm impressed!
After a broken windshield replacement, the cameras needed realignment (safety item). The master technician was not happy with how it was coming out so spent extra time to make it perfect rather than just rush it out the door. I don't care about the extra time to get a safety system fixed, I do appreciate that it is done right, like new.
I will not take my new Honda anywhere else but it probably won't break again.

I was driving my 2002 Honda Accord on a long journey from Salt Lake City to Kennewick, WA. Out in the middle of nowhere, I suddenly lost my cruise control and my speedometer and my engine light went on. The car seemed to run OK, so I limped on into the nearest Honda dealer, which happened to be Middlekauf. They took excellent care of us, diagnosed the problem and told us they could have the part in a couple of days, however since we were heading to a different destination, they said that we could safely drive the car the rest of the way and tell the Honda dealer in Kennewick what part was needed. That is what we did. Catastrophe averted! The dealer in Kennewick replaced the part that Middlekauf had identified and that solved all the problems. Thanks to all the guys in the service department at Middlekauf. They are the "real deal."