More Info
- Email Business
- Extra Phones
Phone: (973) 837-8495
- Services/Products
- Physicians Appointments, Assistant Living Facilities, Retirement Homes, Private Transports, Events, Airport Medical Transports, Dialysis
- Category
- Other Information
Parking: On Site, Private
GalleryView all (4)
Reviews
09/14/2023
On September 14, 2023, at 7 a.m. ambulette #45 was observed on the Parkway operating recklessly, exhibiting erratic behavior such as weaving in and out of traffic and exceeding speed limits. It is pertinent to mention that the vehicle was not responding to an emergency call, as emergency lights were not activated during this time.
In light of these hazardous actions, I promptly contacted your organization in an attempt to report this incident and speak with a supervisor. Regrettably, the initial interaction with your operator concluded abruptly when the person who answered simply hung up on me.
Subsequently, I made a follow-up call after the conclusion of my workday, seeking to communicate my concerns and emphasize the importance of addressing this issue. I asked to speak to a supervisor, or for an email where I would send the dash cam footage. Unfortunately, during this call, I was met with a response that left much to be desired. The representative on the line expressed a disinterest in the matter, suggesting that I could post my concerns publicly at my discretion and discouraging any further communication ("post whatever you want, just stop calling"). This response leads me to believe that the individual I spoke to may hold a position of authority within your organization, as I had initially requested a supervisor to address this issue responsibly and ensure accountability for the reckless conduct of your driver.
It is disheartening to witness such a lack of concern for safety within an entity bearing the name "SAFEway," which specializes in the transportation of injured individuals. This incident raises significant questions regarding your commitment to the well-being and safety of both your clients and the general public.
I implore you to take immediate action to investigate this matter thoroughly, identify the driver involved, and implement appropriate measures to prevent the recurrence of such unsafe behavior. If there is an agency that oversees your licensure, I will be contacting them.
03/17/2019
They were 1 hour late for pickup. We contracted for $400 for a round trip, but didn't return home, because my husband was admitted. I was not offered a discount or a refund for the trip not taken. They provided very disappointing service.
12/13/2016
great company. very professional and reliable i would pick this company over anyone else in the area...thank you safeway.........your the best..........
Details
Phone: (973) 837-8494
Address: 393 Minnisink Rd, Totowa, NJ 07512
People Also Viewed
- Little Falls Taxi
155 Newark Pompton Tpke, Little Falls, NJ 07424
- Fun Truck'n
255 Us Highway 46, Saddle Brook, NJ 07663
- Airport Taxi Limo Car Service LGA JFK NYC EWR
1660 State Route 23, Wayne, NJ 07470
- One Horn Transportation
576 Valley Rd, Wayne, NJ 07470
- PMF Logists
11 Vreeland Ave, Totowa, NJ 07512
- G S Express Trans
50 Galesi Dr, Wayne, NJ 07470
- Alterman Transport Lines Inc Isic 1111
111 Maltese Dr, Totowa, NJ 07512
- ZANATO JOSHUA INC
999 Riverview Dr, Totowa, NJ 07512
- Economy car service taxi
2 broadway, Paterson, NJ 07505