Stratford Heights Apartments

I really enjoy living in this community. The floor plans are great and spacious. The staff is prompt to handle anything that comes up. In fact, I enjoy it so much that I was hoping they would have a community in the next state I plan to move to but unfortunately they don't.

Overall my experience living here had been superb! I cannot imagine having lived anywhere else. I will keep the good word around to all new comers of Ft Lewis, and I will defiantly recommend these apartments to all whom are looking for a comfortable, affordable, amenity packed, service/staff friendly community to live in.

Thanks--it's great to hear from satisfied residents! I'm so glad you're enjoying life in our community, and that we've done a good job at making you feel at home.

I've been living here at Stratford Heights Apartments for some months now and feel very fortunate to have found it. The landscaping is well maintained. The apartment itself is spacious. I love the large closets the best. The wood fireplace makes it warm and inviting on chilly nights. I've got great neighbors. Management is quick to respond with any issues. Very well priced too!

I am giving people a warning and warning them to not rent here!!!!Please save yourself the headache or dealing with these people! And also the management company REIS!I have grown up living in apartments..From San Francisco, CA to Bellevue, WA, then to University Place, WA..so I'm very use to apartment living..and never in my life have I had such a horrible issue:If I could I would give it negative or no stars..but that isn t an option.This place has not been updated since it has been built, which I believe was in 1972.The place is so rundown, that it is embarrassing to even have people come over and see where you live.They do not update or upgrade anything.Upon move in, my apartment was not even cleaned or painted but I was stuck because I already signed the lease prior to move in.I wanted to get out of my lease and the only way to do this was to have someone takeover the lease, but I couldn t find anyone too..The only reason why I moved here to begin with because I needed a place quick as I was in the process of selling my home, and needed an apartment ASAP.As the units were big,I needed the space.I had to clean everything, and the apt is so old, even when you clean it, it still looks dirty..My fridge was broken, I advised management it took them 2 weeks to provide me a new fridge, during the 2weeks, I was told to put my food on the balcony because it was snowing, and that should help it stay cold I m not living in a third world country here! WTF' Also the ceiling had a huge crack, which turned into a bigger crack which almost fell on our heads.It took the complex 2 weeks to fix that, and when the contractor came in, they told me it was hanging by some thread in the ceiling and they couldn t believe it didn t fall and hurt someone already..When it was fixed, they still didn t re-paint the area..The apartment is also death trap and not up to fire code, due to the door knobs being so old, they do not turn properly.I was locked in my apartment in which I could not get out.My son and I were trying to get out of the stupid apartment for over an hour I called the apartment manager and he asked if it could wait till the next day..I told him no, because I had to go to work the next morning, and this is dangerous if something was to happen and I couldn't get out of my apt.they came and took off the knob, and I had an open whole in the front door during that time.It took these people again, a few days to fix, because when they tried to fix it the first time, it still wasn't working I mean come on .these people weren t even sympathetic to any of this.Now, that my lease is up, I could not be happier to get the hell out of here fast enough..when I left the apartment, I also cleaned it very well, it was cleaner when I moved out then when I moved in I also had 2 small dogs, that are very clean and very well kept, that didn t even cause damage or make a mess.The walk out paper even proves that there was no damage or anything bad to the unit when I moved out..I also have witnesses and pictures! But then they did not give me my full REFUNDABLE deposit back of $375.I had to pay a pet fee of $600 non refundable which I understand having to do, because I have lived in APTs most of my life.I understand that the $600 would be kept, and was also advised that any cleaning fees upon move out would be taken from the pet fee, and if anything more than that was required they would go to my refundable deposit.Well they didn't do that..they kept the $600, and changed me for cleaning, carpet cleaning and lock changes using my refundable deposit.These people are crooks, and still refuse to give me the remainder of my REFUNDABLE deposit.I will be taking them to court.Please save yourself the drama and heartache from renting here! There are much nicer complexes in the area, that are upgraded, less expensive and nice and where you don t have to deal with this type of BS Please don t make the mistake I did.