Lamacchia Honda

We had easily the best car buying experience ever yesterday. Jayme, the Internet sales manager, was a joy to work with. When we arrived, she introduced us to Andy, our Sales associate, who was very down to earth, knowledgeable, and patient. Even the sales manager, usually just known as the "man behind the curtain", stopped by to chat for a bit. Nelson was a great guy! Nelson, Andy, and the finance manager even stayed well past closing time to finish up everything - great service.



The best part, no pressure sales. They gave us exactly what I wanted for a trade on our old car and a good deal on the new one. Everything was transparent and we were able to evaluate many potential options for the sale without feeling any pressure whatsoever.

I can't say enough good things about the experience or the people at Lamacchia Honda and we will definitely be keeping our future business here!

Service department was good with routine maintenance, but expensive as all dealers are. Thought that would help if there was ever a problem, WRONG! Honda admitted the problem and paid a portion of the bill. Lamacchia admitted nothing, did work without authorization, then billed the full amount (minus Honda contribution, no Lamacchia discount even though they had worked on the exact failure part a little over a year previously during a $1500 servicing). Avoid them, I will from now on!!!!!!

3 words to summarize Lamacchia Honda . .Rude, arrogant, and greedy!! Had several problems under warranty, dealership denied any problems and kept telling me they were unable to find problems, or issues were still within Honda specs until vehicle was out of warranty (then more than happy to repair problems). I had records of the problems diagnosed but told by service manager that he wouldn't go out of his way to help me get them covered under warranty because I didn't bring my car to them for all my service work. Also told me problems were due to not performing maintenance. I showed him my logbook with all maintenance up to date, and was told it was not the correct one (because it was from another Honda dealership). Have made >5 attempts to get some assistance from Honda customer service, just get the runaround. 1st and last Honda for me, buyer beware . . . they did fix the most major problem, i'll give them that, but cost me an arm and a leg, and they had the car for a week, never updated me on status, had to keep calling

The financial department is very rude. Talked to me like I was an idiot. Not giving them my business!