Animal Emergency Centre

I would highly recommend this hospital! My 10 year old lab, Cali, had stopped eating, started throwing up, and seemed very uncomfortable. I ended up taking her into this hospital around 11:30PM and the staff was very welcoming. They got my information and brought Cali into the back within 15 minutes of being there. They ran a few tests and found out Cali had pancreatitis. I had to leave her there for a couple days. I called probably three times a day to check on her and the staff was very knowledgable about my dog and happy to tell me how she was doing. The doctor there also kept me updated and was helpful in keeping the bill within my budget. I would definiely go back if I ever needed to!

AEC just saved my 18 year old kitty from kidney failure, and given her another chance at life.



I've been going to this hospital for years, and they continue to provide excellent medical care and great customer service. Even when I've been stressed emotionally and/or financially they've always come through for me. They've spent time consoling me, reassuring me, and helping me financially. I really have to thank each and every staff member for the the compassion, concern, and knowledge that they display. You are the best!!!

I can hardly write this review, but I felt I needed to thank this wonderful hospital and doctors. My 16 year old poodle with heart failure was on her last leg, and could barely breathe. She was wheezing so hard and I didn't know what to do. I took her to the Animal Emergency Center, and the doctor was so caring and up front with me. He treated me and my sweetheart like family members and helped us through this time of sorrow. He was extremely consoling when my beloved was put down, and the receptionist even held my hand. Bless their souls.

I recently adopted a kitten from a shelter "Gus" who seemed to be the class clown of his caged bunch of kittens, I fell in love just watching him pounce around his cage, I thought, this would be the perfect mate for my 2 year old lab who loves to play but 2 dogs were just to much for the amount of space I live in so a kitten would be a perfect play friend for my lab Buster.

Up and down and all around all night and all day the two play, and I mean all night!!!!!!!, Gus jumps on Busters head Buster runs with the Gus attached to his head till he jumps off and runs. well 2 am everyone is sleeping in the house hold I can't believe this, I happen to wake up briefly to the snoring sound of Buster, as I went to close my eyes again I happen to notice Gus taking off flying across the bed to jump on Buster, Well he Missed and ended up smacking into the edge of my night stand, he shriek like I have never heard him shriek before. I got out of bed immediately and went to check him I noticed he wasn't using his front leg at all, I knew what this meant, in the carrier and away we go to the ER.

Thankfully I had been to this Emergency Vet before and knew what a great place it was.

I handed them Gus over the counter and asked them to see if he needed pain meds. one look at the leg and they said "oh yes", Dr.Reis requested to take some x-rays and the Results found a fracture that thankfully was easy to treat with time and a splint,so away back home we went pain meds and all, Bad news for Gus and Buster no hard play for awhile but the great news is the EC of Studio city fixed my pet once again.

I highly recommend animal emergency centre in studio city for all veterinary emergencies. The entire staff is knowledgeable and courteous. My dog was diagnosed with a bloat about a month ago in the middle of the night and needed emergency surgery. I was called with any changes during his recovery and could call anytime I needed to be updated during his 2 day stay. Dr. Cavanaugh and the entire saved took the very best care of my boy as if he was their own.

I was referred to this place from VCA Burbank after my cat was blocked. He needed to be monitored overnight because he was still having some complications. The minute I walked into the door I had a bad feeling about the place. The front desk people were very short with me because I had several questions and concerns about the costs of keeping my cat overnight. The vet that I saw seemed to have not taken the time to read the chart that I had brought from my other vet. He seemed to be completely clueless as to my cat's history and what had been done to him that last 24 hours. I was specifically told to call after 8 pm to speak with the vet to find out what the plan was for my pet, and when I called I was told by a very rude vet tech (April) that the vet would not be available her entire shift to speak to me for 5 min about my pet. I was basically told that no vet would even look at my cat until the next morning. This was very disappointing since I was questioning whether or not another night of hospitalization was even necessary. And I was paying over $500 for my cat to be on monitored on fluids for one day. I am VERY disappointed with the customer service at this vet and I will not be bringing any of my pets here again. I would rather drive a little farther to find a vet that actually cares about the well-being of my pet and is willing to address the fact that I would like to speak directly to a doctor and not just a vet tech. I think as a paying customer, this is not too much to ask.

Animal Emergency Center saved my cat after it was attacked by a Coyote. They were extremely compassionate, fairly priced, and have a very high level of expertise. I will always bring my animals to this hospital! If only they could treat me as well!

I've been to multiple emergency clinics in the past, and this one is by far the most competent and compassionate.



I brought my dog in 1 month ago because he had collapsed and his belly was distended. The staff rushed him immediately to the treatment room and started to give him fluids for shock. In a few minutes, a very competent doctor showed me some x-rays and told me my dog had Bloat! The doctor said his stomach had twisted and he would die without emergency surgery. My beloved pet was rushed to surgery, and hospitalized for 3 days. The cost wasn't cheap, but I now have my lifelong buddy back, and can never thank them enough!



If only my physician could be as caring and skilled!

I just wanted to say that this facility was incredibly kind, caring, and overall excellent. Although my cat did not make it, they were gracious and did all that they could. They're extremely knowledgeable and I would recommend them to anyone with an emergency.

I took my cat here Sunday at 11 pm when 3 other places in the valley had at least a 2 hour wait to be seen. I was hesitant because of the 2 negative reviews, but had no choice. They took him right in and diagnosed him with liver failure. While we mourn his loss we do appreciate that he was treated so quickly here and did not have his suffering prolonged. The staff was very compassionate with him and with me and my two teenaged children in handling the whole experience. I highly recomend this center to anyone for compassionate, efficient animal care. They were even so kind as to send a condolence card a few days later and that meant a lot to my kids and me.

We took our dog to AEC on a Sunday evening. The receptionist was rude, but we overlooked that. When he came back to tell us that our dog needed to be anesthetized, I asked if it was complete or local. He said complete. I asked to speak to the vet and was told twice that would take an hour or so, but anesthesia could be started immediately. If there's no vet available, who is doing the anesthesia? The staff couldn't answer that question. We decide to go to Animal Emergency Care Center in Woodland Hills, and the vet met us immediately, said it would take a local anesthetic and helped the dog within 15 minutes. Steer clear of a hospital that can't provide a vet with whom to speak about a procedure, an unnecessary and costly procedure (with a hefty bill for an overnight stay) and lack of courtesy from the receptionist all the way to the vet.

Worst service ever. Rude employees. They play upon their clients' love for their animals and overcharge for the most ridiculous services. They're like a bad auto shop. They are a rip off, straight up. If you love your animal, and you don't want to get ripped off, DON'T GO HERE!