Sterling Park Animal Hospital

We took our pets to Dr. Eastin for years and never had the kinds of problems I'm seeing posted here. I've worked in the veterinary business myself so I know a bad practice when I see it. The Sterling Park Veterinary clinic is NOT a bad practice. Dr. Eastin is a very knowledgeable vet and handles the animals gently and compassionately - which is half the battle when bringing in a frightened pet. Greg in the front office is friendly and efficient. The assistants who work there obviously love animals - that's why they are in that job.

We didn't think the prices were out of line. Remember, a veterinary practice is like any other business and there are a lot of costs associated with running it: the years of education and training before the veterinarian can perform surgeries, salaries, overhead costs, upfront purchases of medications and other supplies, property and other related insurances. The list goes on.

Working folks are used to having insurance from their jobs, which brings their out-of-pocket costs down. So when they go to a veterinarian with their pets, they seem to think it should be the same over there (hence the "pricey" and "nickel and dime" remarks). Well, pet insurance has become very common now so if you want to experience lower out-of-pocket pet related costs, I suggest getting a pet insurance plan.

All this said, you can be sure that we would still be going there to this day had we not moved to another state.

My dog died there because of the incompetence of the vet. If you take your animal there, you're a fool. In some circles, the vet is known as "Dr. Death."

WORST place I have ever brought my dog too. everyone is rude. They are a big scam. Don't bring your dog here

my roommate took my dog here because he's been lethargic, but otherwise healthy. They tricked her (she's 21 and not always the sharpest knife in the drawer) into giving them the go-ahead to do 4-6 x-rays (for lethargy?!?!?), a blood assay, and a shot. 700$ and the doctor still had no idea why the dog was lethargic! I could have saved the dough, given him some yogurt, and he would be fine...but the vet didn't even think to check with me, the OWNER, before performing all these unnecessary tests for $$$...even though she told him it wasn't her dog. He also didn't tell her what these tests would cost, and as an added bonus, refused to give her a payment plan when this 21 year old girl didn't have 700$ in her pocket!!! Check the reviews of this place EVERYWHERE but here on Insider Pages....ALL 1 star ratings. Unethical. Incompetent. ROBBERY.



Go to Pender or Great Falls AH...much better customer service and pricing.

I was so pleased that I wanted to share a little about my visit to Sterling Park Animal Hospital: I came home from work to find my dog Mason had vomited at least 5 times and was lying on the ground panting heavily. Of course I freaked out considering he is like my child. I called my regular vet who told me they were "too busy to see me today". I then called Sterling Park Animal Hospital which is farther away from my house then my normal vet. I told them what was going on and they told me to come in right away. I was pleased that they were so understanding and accommodating. When I got there, I waited a few minutes but was taken back to see Dr. Easton almost immediately. After examining my dog they told me that they would need to do xrays because his stomach was painful to the touch. When he showed me the xrays I could see that he clearly had something in his stomach that shouldn't of been there. That night they did surgery and removed my daughters sock and underwear!!! Mason ended up having a intestinal blockage! I am SO thankful that DR. EASTON SAVED MASONS LIFE... I did have a large bill at the end but after reviewing it closely the charges were legitimate, necessary, and not over priced at all. And anyways... the love and bond that Mason and I share is priceless. Needless to say... I have switched all my pets to this practice and would recommend it to anyone that is looking for a veterinarian and staff that really cares about there patients and clients!!

To the previous post, did you let the owner or manager know what you heard the front staff talking about? I have used this hospital for many years and I know that they would not be happy if they knew what was going on with these women.

Frankly, I have had none of the problems that you write about. I like the doctors there. The new owner, Dr. Eastin, is different then Dr. Cohen. He is more factual and straight forward when he talks to you. Although Dr. Cohen did sell the practice, he is still there a couple days during the week and you can ask to see him if you want.



I like most of the staff that works there. They know my dog and always play with her and love on her when she comes in for an appointment or if she has to stay when I go out of town. She is not nervous when we go in and she wags her tail and is happy to see them which makes me happy.

I have now changed Vets but after much disgust, money and anger. I have 2 cats that were seen by the doctors there and they did a horrible job. My younger cat was a kitten when I started going and had been declawed (which I now resent, but they convinced me) and she has never been the same since. I never fill these reviews out, but felt strongly that I should this time in order to let the public know how terrible my experience at Sterling Park Vet Hospital was.



The office staff is/was unpleasant, unprofessional and incompetent. Where did they find these women? They did not know what they were talking about concerning specialty food, shots, testing, etc.



I have dropped my pets off several times to Sterling Park and the front desk girls would be more concerned about discussing how hung over they were or who they hooked up with the prior night. They could not answer my questions clearly and my bill was ridiculous. I constantly argued with them about the charges.



The only reason why I stayed was because of on going tests from my older cat. My vet even retired and noone imformed me.



I could go on and on but there is no point. I am now a great place where the vet has been calling to check on me daily to see how my older cat is. My new vet called my old vet to get my records (Sterling Park) and could not believe their rudeness and incompetence. They were shocked that a place like Sterling park remains open. It is dirty, smelly and the people are inexerienced. I urge people to not take their precious pets there.