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Residence Inn by Marriott Springfield
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OPEN NOW
Today: Open 24 Hours
23 Years
in Business
Accredited
Business
Amenities:
Has Wifi
More Info
- General Info
- At Residence Inn by Marriott Springfield, we've perfected the extended-stay experience by combining the comforts of home with our passion for making every guest feel welcome. Our extended-stay hotel in Springfield is conveniently located near many trendy local restaurants, bars, shopping, businesses, and farmer's markets and just a short drive from Branson. Our suites offer fully equipped kitchens, balconies, and fireplaces. Start your day with a complimentary hot breakfast buffet and many other home touches. Take advantage of our seasonal outdoor pool, sports court, & fitness center. A Residence Inn by Marriott Springfield, your comfort is our prioritySee why so many travellers make Residence Inn Springfield their hotel of choice when visiting Springfield. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you. Free wifi is offered to guests, and rooms at Residence Inn Springfield offer a flat screen TV, air conditioning, and a kitchenette. During your stay, take advantage of some of the amenities offered, including a convenience store. Guests of Springfield Residence Inn are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available. Close to some of Springfield's most popular landmarks, such as The Library Center (2.4 km) and Springfield National Cemetery (3.7 km), Residence Inn Springfield is a great destination for tourists. If you like seafood restaurants, Residence Inn Springfield is conveniently located near Hemingways Blue Water Cafe, Ocean Zen, and Fuji Japanese Seafood & Steakhouse. If you are interested in exploring Springfield, check out one of the science museums, such as Discovery Center of Springfield and Missouri Institute of Natural Science. We’re sure you’ll enjoy your stay at Residence Inn Springfield as you experience all of the things Springfield has to offer. At Residence Inn by Marriott Springfield, we've perfected the extended-stay experience by combining the comforts of home with our passion for making every guest feel welcome. Our extended-stay hotel in Springfield is conveniently located near many trendy local restaurants, bars, shopping, businesses, and farmer's markets and just a short drive from Branson. Our suites offer fully equipped kitchens, balconies, and fireplaces. Start your day with a complimentary hot breakfast buffet and many other home touches. Take advantage of our seasonal outdoor pool, sports court, & fitness center. A Residence Inn by Marriott Springfield, your comfort is our prioritySee why so many travellers make Residence Inn Springfield their hotel of choice when visiting Springfield. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you. Free wifi is offered to guests, and rooms at Residence Inn Springfield offer a flat screen TV, a kitchenette, and a refrigerator. During your stay, take advantage of some of the amenities offered, including a convenience store. Guests of Residence Inn Springfield are also welcome to enjoy a pool and free breakfast, located on site. For travellers arriving by car, free parking is available. Close to some of Springfield's most popular landmarks, such as The Library Center (1.5 mi) and Springfield National Cemetery (2.3 mi), Residence Inn Springfield is a great destination for tourists. If you like seafood restaurants, Residence Inn Springfield is conveniently located near Hemingways Blue Water Cafe, Ocean Zen, and Fuji Japanese Seafood & Steakhouse. If you are interested in exploring Springfield, check out a castle, such as Pythian Castle. We’re sure you’ll enjoy your stay at Residence Inn Springfield as you experience all of the things Springfield has to offer.
- Email Business
- BBB Rating
- Extra Phones
Phone: (417) 213-3164
Fax: (417) 890-0055
TollFree: (800) 535-4028
TollFree: (800) 331-3131
- Brands
- Residence Inn
- Payment method
- amex, master card, visa, diners club, all major credit cards, cash, check, debit, travelers checks, discover
- AKA
Residence Inn Springfield
- Other Links
https://www.marriott.com/en-us/hotels/sgfri-residence-inn-springfield/overview
- Other Emails
- Categories
- Other Information
Wi-Fi: Free
Price Range : Average
Pets Allowed: Yes
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Reviews
The facility is very nice. The rooms are very nice. However, the complete lack of class by the staff and their customer service overshadows every good aspect of this facility. The employees are undertrained and because of this I was put into terrible financial hardship. I was staying over a month for training on a corporate account. I was asked for a card for "incidentals" which is common practice. However, a computer generated hold was put on my account based on my 33 day stay. Why is this bad? Because hundreds of dollars were held out of my account for days. A small sign that is 4 inches wide and 6 inches tall is all that will warn you of this situation, and the employees aren't even savvy enough to point this out or explain the process beforehand.
After contacting customer serivce, I had an employee chuckle and tell me it was my fault for not reading the sign. I had no money to use and was in the negative because and no one cared. I talked to the general manager who literally tells me, "Well, since you have the hold on your account anyway just call in room service and charge it to your room." What a joke. Before I realized hundreds of dollars were held out of my account, I bought a $3.50 cup of coffee at work. This caused overdraft fees to be assessed. All I wanted was my money to be reimbursed but this was a foreign concept to management. Customer service = more important than a beautiful facility. Treat your customers right, they will treat you right. This needs to be taught to the general manager.
My first and last time at Residence Inn. I have never sleep on a bed that is so uncomfortable. Never again.
Details
Phone: (417) 890-0020
Address: 1303 E Kingsley St, Springfield, MO 65804
Website: https://www.marriott.com/en-us/hotels/sgfri-residence-inn-springfield/overview
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