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General Info
Vision Care Associates has two convenient locations in Springfield, IL. Since inception, we have been providing premier vision care and optometry services to Springfield, IL and the surrounding area. Our services include: Routine eye exams, Cataract & glaucoma screenings, Eye disease diagnosis & treatment, Eyeglasses & contact lens services, LASIK surgery consultation & management, 24-hour emergency service and more. We pride ourselves on our superior customer service. Offering glasses, in an hour, with over two thousand frames in stock as well as contacts for kids and adults, our service is hard to beat. We offer caring and thorough eye exams, by one of our five experienced optometrists, and also provide diagnosis and treatment for glaucoma, pinkeye and cataracts. For premium vision care and quality service, contact Vision Care Associates. Call Vision Care Associates today to schedule your appointment.
Services/Products
Scratch Removal, Glaucoma Testing, Macular Degeneration, Retinal Disorders, Visual Fields Testing, Sports Vision, Astigmatism, Computerized Exams, Pediatric Eye Care, Corneal Disorders, Eyeglass Adjustments, Eye Exams, Retinal Diseases, Myopia Treatment, Anti-Reflective Lenses, Sports Eyewear, Designer Eyewear, Extended Wear Contacts, Cataract Lenses, Bifocal Eyewear Lenses, Children's Eyewear, Fashion Eyewear, Sunglasses, Bifocal Contact Lenses, Contact Lenses, Progressive Lenses, Prescription Sunglasses, Disposable Contacts, Budget Eyewear, Astigmatic Lenses.
Brands
Acuvue, American Optometric Association, Armani, Calvin Klein, Flexon, Gucci, Marchon, Maui Jim, Oakley, Ralph Lauren, Ray-Ban, Safilo, Silhouette, Varilux, Varilux Comfort, Versace, Zeiss
Payment method
mastercard, amex, cash, discover, visa
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Categories
Other Information

Services: Scratch Removal, Glaucoma Testing, Macular Degeneration, Retinal Disorders, Visual Fields Testing, Sports Vision, Astigmatism, Computerized Exams, Pediatric Eye Care, Corneal Disorders, Eyeglass Adjustments, Eye Exams, Retinal Diseases, Myopia Treatment

Reviews

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prcabulrid

03/16/2012

Overall
deceptive practice

Deceptive practice: I called and scheduled an appointment early this week for friday march 16, 2012. When I scheduled appointment I specifically stated I needed un schedule an appointment for eye exam and to get a year supply of contact lenses. I arrive at their office on prairie crossing in Springfield illinois. I went and told receptionist I was here to check in for my eye exam and stated I needed a year supply of contacts. I went and had exam. The doctor said ready to go. After exam I was ready to get my year supply of contact lenses. The tech told me no, she then stated the policy there was had to wait a week for a follow up appointment (deceptive practice) any medical facility is required to give copies of and discuss policies prior to any exam or treatment. This policy legally was required to be given to me before my examination but they waited until afterwards in order to force a 2nd visit for a second bill. So I asked for a manager. I asked the manager for my contacts she refused. So I asked for my prescription she refused to give me that too. So I asked for a refund she then refused to refund my bill. So I had to pay money for a service and a needed prescription I never received. I would advise anyone and everyone to go to a different eye clinic instead of vision care associates. Their deceptive, rude, and thieves

Details

Phone: (217) 481-8027

Address: 2741 Prairie Crossing Dr, Springfield, IL 62711

Website: http://vision-care.com