More Info

Email
Payment method
master card, visa, amex, discover, all major credit cards, cash, check, debit
Location
The Woodwinds Ctr
Neighborhoods
Grogan's Mill, The Woodlands
AKA

Mckay's Automotive The Woodlands

Categories

Reviews

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CC
Craig C.

09/19/2019

Overall
Expertise
Professionalism
Promptness

Been taking my car's to them for the last year. Craig the store manager and his staff are fun to deal with. They shoot you straight a nd do what thry say, and price is fair. Keep up great work guys..

TB
Tammy B.

10/19/2016

Overall
Professionalism

I called to ask a question about a coupon they put in the paper. The guy asked a question about wheather my car is 1996 or later, and I said it's an 06, and he ASKED so is it after 1996 or something like that and I said yes, and apparently he did not like my tone of voice and hung up on me deliberately!!! I heard a deliberate click!!! I called right back and said I was just hung up on so I was not coming there and he said ok in a casual voice like he didn't even care---no explanation as to why he had hung up or apology or anything like that!!! Even if a customer is grouchy or whatever, that is NO EXCUSE to hang up on the person who pays your check with their money!!!

MP
Maria P.

05/26/2015

Overall

Took my car to fix the overheating...they charged $150 labor to repair gaskets and thermostat and $250 on labor to replace a radiator fan assembly they bought at $507, and charged $38 labor for a cooling system service that charged $65 of coolants,antifreeze, and oil fee. Their exorbitant fees resulted in nothing for all that $951. My car broke down 3 weeks later. They would not credit me to fix the head gasket and radiator they said were now out, which would be up $1000 or so. They would not work with me and proved they were crooks that want to run over people with expensive labor and overpriced parts for commission. Do not go there. You will regret it.

Details

Phone: (281) 465-9410

Address: 453 Sawdust Rd, Spring, TX 77380

Website: http://www.mckaysauto.com

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