Critter Fixer

I would recommend this place to all my friends and neighbors. From the moment I called and talked to the lovely receptionist who was very professional and informative, and when it came to my appointment they where able to get me in within 10 minutes of getting there. Of course it was mostly me since I wanted to make sure I filled out my primary reason why I was there. Then when they got me into a room they offered me and my pet some water! I was so surprised to hear them ask me that. And then I got to meet a young female doctor who not only answered all my questions but even found a lump I had never noticed! The veterinary technicians were great as well in between my pets diagnostics they offered me more water and even came in to update me about how much longer it was going to be. In all my years of going to a vet hospital I have never seen such good service and prices until I came here!

Not a place to take your pet in an emergency situation. They made my daughter sit in the car with our dog for 45 minutes while the dog struggled to breathe. I told her to take him somewhere else. I will no longer use this vet for any of my pets.

Beware of Dr. Rogers! Our dog started to get ill. He was breathing rapidly; constantly panting, stopped eating, started lying around & started throwing up. We took him to Critter Fixers and the Vet didn't even check his lungs all he did was blood work at a note of $210.00. No X-ray was done, he never listened to him with a stethoscope and blood results showed that it was within the normal range. Checked for heart worms and it was negative. He told us that our dog was depressed and that he was the healthiest "sick" dog he has ever seen. He just added a years’ worth of heartworm preventative (2 packages -at 6 months of dosages each package at the tune of $70 each package) without asking if we wanted to buy both packages. By the time we left the bill was $544.00 just to tell us our dog wasn't ill. Once home he was still acting funny, his breathing go worse every day and he started sleeping a lot. Every day we spent more time giving him extra affection and he kept withdrawing. I was getting more worried by the day. We took him to another vet and in they listened to his lungs & heart and said his breathing was extremely labored so she took an x-ray and found that his lungs and chest cavity were filled with fluid and she couldn't even see his heart in the x-ray as there was so much fluid surrounding his heart. The x-ray also showed a mass of abnormal cells. He was slowly drowning in his own fluid and suffering. She withdrew 4 large syringes of fluid from his lungs and chest only to find that there was also blood in his lungs and chest and the urine specimen showed high amounts of protein and blood in it as well. We called the vet to ask for our money back as he didn't perform his job properly and misdiagnosed his problem. He argued and lied to us saying that he did listen to his chest and offered an ultrasound and that we chose not to. I CAN'T BELIEVE HE LIED TO US LIKE THAT....WE WERE THERE AND HE NEVER LISTENED TO HIS CHEST OR OFFER AN ULTRASOUND OR WE WOULD HAVE DONE THAT! We were already $500. into him, why wouldn't we go through the rest! He refused to return even a partial amount of the money. At first they said we could bring back the heartworm preventative and after we spoke to the vet, they wouldn't let us return the medicine. $140.00 for a years’ worth of medicine and no pet to give it to. The reason for this review is that the 2nd vet we went to did her due diligence and we had to euthanize poor Camo. However if Dr. Rogers would have done his due diligence the result would have been the same only Camo wouldn't have suffered drowning in his own fluids for another week. I am filing a complaint with the BBB and any veterinary association I can! Beware of this vet. I am not the only disappointed customer and a heartbroken one at that.

This clinic staff and doctors esp Dr. Penney are wonderful. Dr. Penney took care of my calico cat that had seizures her whole life for many many years. She had several other problems as well but thanks to the great care that she received I was able to have her with me for 13 years before I had to make the decision to let her go 2 years ago. Even when I moved I traveled the hour and a half to 2 hour drive to take her to Dr. Penney; no matter when we called or if they were closing Dr. Penney was always there when she had one of her many spells. Thank you so much. She is greatly missed! Would rec this clinic to anyone and I have sent several people that way when asked.

Place is awesome! Called & brought my male cat in with a partially blocked bladder and they immediately worked him in and got him in the back to start working on him. Completely explained everything about the condition to me, what causes it, how to check him in the future, and stressed the severity of it. My old vet - "oh it's typical for male cats just watch him" put him on a special diet and said once it passed, then put him back on his regular cat food (which is what causes the problem to flare up!!) I wish I brought him here a year ago when this happened the first time and we wouldn't have had to take him in today. Reasonably priced - I was thinking it was going to be much more expensive when they told me all the tests they were running - I was shocked when I got the total! I will be taking all my animals back to Critter Fixer and not going back to their old vet! Thanks to the awesome staff and vet today for saving my kitty's life!

Here is another raving review of Critter Fixer Pet Hospital:



I just want to thank all of you at Critter Fixer for all of the years you have promised me and my pets. Your love & concern for animals is particularly important during times of stress. My pets and & I are very grateful.



There are no words that can fully express the gratitude your kindness deserves.



Gail Fuselier



In loving memory for Sweet Pea, Mini Pea, Sweeti & Chewi

Dr. Penney is great. A bit on the expensive side but they do care about your pet.