Leavells Animal Hospital

I was in Fredericksburg & needed a vet becuz my dog was vomiting. My friend who I was visiting recommended Leavells. I was surprised that they were able to fit me in even though I wasn't a client. The staff was super nice and professional. Dr Kline was gentle with my dog & gave me options which I appreciated. Shaggy ended up making a full recovery without surgery (yeah!). Prices were exactly as quoted. Wish I lived closer so they could be my regular vet.

Highly recommend!!!

BEWARE Of Being Overcharged And BEWARE If You Question Your Bill!

Called 2 make appt. for vaccines for my 2 dogs. Asked & told the amount 2 be charged. Upon confirmation call from office 4 my appt. I re-confirmed amount 2 be charged for vaccines. Once there, my appt which should have taken a little over 30 minutes became 1.5 hrs. Then when given bill it was $50 more than I was told. Come 2 find out they had done a fecal exam which was never discussed as an additional charge on top of the $65 exam fee already quoted. When I questioned my bill the receptionist blamed me for allowing the fecal exam to be done on the dog - when all the vet tech did was walk out and ask me to hand her my dog-. (I should not have to re-state and re-state what the appt was for. Not to mention I was there for an hour and a half in their tiny office w/ 2 dogs with & 2 antsy kids!) 2 times I had confirmed before the appt - plus upon check in I stated why they were there- plus with 2 vet techs & the Dr. I had stated we were there for vaccines. So at least 4 times to multiple people I stated & re-stated the reason for my appt. When I said I did not have the extra $ on me to pay the difference, the receptionist got loud with me & demanded I pay my bill in full, I asked to speak to the Dr. in charge who refused to speak to me. I never refused to pay my bill. I disputed the fact that they charged me for a service I did not request or knowingly consent 2. After the Dr. refused to speak to me, I asked who could I speak to about my bill & at that point in front of my son and other patrons of the business – the receptionist accused me of being drunk & threatened to call the police on me for being drunk w/ children! I was stunned & shocked! So to protect my own integrity & character I called the police myself &requested a breathalyzer. Upon the arrival of the police I blew a .000! The receptionist verified w/ the officers that she did accuse me of being drunk & she did threaten me. Plus the receptionist even verified that I did not curse or in any way retaliate against the way she was treating me – other than by calling the police myself in reaction 2 her threat 2 me. Dr. Kline who owns the practice was contacted & told the officer she would call me the next day. Finally 3 days later after 2 mssgs from me, she returned my call for 2 minutes to tell me she didn’t care what my side of the story was, offered no apology, she spoke 2 me w/anger in her voice & told me to tell her where to fax my pets records to and when I tried to discuss the situation with her, she hung up on me.