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(509) 534-4304Visit WebsiteMap & Directions101 N Stone StSpokane, WA 99202Write a Review

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Pacific Metal Buildings Inc

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dawnandbryant

07/16/2013

Overall

DO NOT USE PMB!!! PMB built a metal pole building for me in 2007 with a positive experience. When I needed another one, it was an easy choice to use them again. There is not enough space here to list all of the issues with the second building, this is just a brief summary. PMB was told of our timeline; start 3 months from bid time. PMB pushed us to ready site in two weeks. It was ready and we asked them to inspect it. PMB did not inspect site; despite the fact we had made it abundantly clear the site was rocky. PMB said they had a skidster-mounted jackhammer. They were told they would need it. PMB was not ready to start at two week mark, but requested payment. We paid first installment for the actual building materials. It was delivered. Metal was bound and covered with scrap pieces not of the building's color (this is important later). Shop laid on the ground for over two months of winter/spring weather. PMB would say, "Crew will be out X date." No crew would show. We would call and the promise/cycle would be repeated. Then, a month long spring road restriction hit. It was a full FIVE MONTHS from first payment before project was completed. We had to make another contract with them losing $100 per day if not done on a date PMB chose. They still finished after 6pm on that day. Quality of work was extremely poor. This includes OVER A DOZEN leaks in the roof. PMB remedy was to silicone screws. Surprise, it still leaked. Metal was physically bent, creased and otherwise damaged in numerous locations. Screw lines were not even close to level in several locations. Above one door, two lines of screws had been started within two inches of each other. Half way over the door, one of the lines stopped. Residential vents were installed rather than metal siding vents. Vent holes vastly different in size despite same size vents. Crew left all of their personal garbage from meals and literally a quart-sized bag of cigarette butts on site. Our dogs would run to their work area to inspect for food every day. Countless screws and nails strewn around site. I would expect a few, but not literally over a quart-sized bag full. They also left enough small, destroyed pieces of cut metal it cost us $38 at the dump to dispose of. We have another huge pile of wood debris to burn this fall. One of the colors was incorrect (two-tone, wainscote-style of siding). It was installed on shop when I was away for business. PMB told me we should have noticed it on delivery (uhm.. it was bound and under another color) or we could paint the color of the house since we did not like the color on shop. It was not a matter of "liking" the color. PMB ORDERED THE WRONG COLOR. After meeting with PMB and showing him our copy of the contract where no colors had been written, a contract surfaced a few days later with the incorrect color written on it. PMB had been showed a color chart with the two correct colors circled and told over three separate phone calls the correct colors. After the roof leaked, the shoddy screw lines, and all the bent/creased metal, we made a deal for replacement - if we paid another $2000 AND PMB took the wrong-colored metal. Also, another contract mysteriously disappeared and a copy was in PMB's file with a post it note over our signature to make it look like we had not signed it. In one phone call, PMB would apologize profusely. In the next, PMB would threaten legal action. We always paid within 24 hours of payment being requested. Save yourself the stress. Choose someone else for your project.

Details

Phone: (509) 534-4304

Address: 101 N Stone St, Spokane, WA 99202

Website: http://www.pacificbuildingsinc.com

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