More Info
- Extra Phones
Phone: (775) 359-3100
- Neighborhood
- Stanford Industrial Park
- AKA
Swan Products LLC
- Other Link
- Category
Reviews
09/10/2015
Earlier this month, our garden hose which I had bought two years ago, suddenly burst. I thought I should call the manufacturer (SWAN Products) and complain. My complaint is based on the understanding that the hose is still under warranty. however, I had no receipt.
When I called their Customer Service Dept. All what they required was to send them a picture of the cut offs of two ends of the hose. On 9/3/15 I sent it by email. Today UPS delivered a brand new hose completely free. NO QUESTIONS ASKED.
I commend this company and their prompt and courteous action. They are an example to follow by the the industry. I AM ALL FOR SWAN.
Details
Phone: (775) 398-6900
Address: 909 E Glendale Ave, Sparks, NV 89431
Website: http://swanhose.com
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