Papa John's Pizza

IT SUCKS!!!



4 weeks ago my boyfriend and I ordered food online, on the papa johns website. The location it was coming from, called us and said they only had cheese sticks in the store. I told them that I didn;t store, and the store still has two hours before it closes. He brushed me off with an attitude, and said that was the only thing they had, so I either wanted the cheese sticks or not. I decided to take the cheese sticks, and they refused to give me my $2 refund they owed me since I used my card to make the order online (which they did not have in the store.)



A week later we called papa johns and hour and a half before the store closed. They said that they didn’t have pizza the only thing they could sell us was cheese sticks. This is the second time this has happened and I made it known.



A week later, they took 2 and a half hours to deliver the food. We live right down the block!!



Now tonight, i ordered food with my debit card. i called to find out where they were and they realized that they gave our food to the wrong house and that they were closing so there was nothing they can do about it. So now i am food-less and my debit card is charged. I am very disappointed with their service and I am very angry that my card is charged once again, and not having my food!

I stopped ordering from Dominos Pizza because Papa John's indeed, does have better ingredients, better pizza. However, because of an employee by the name of Jaima at Papa Johns Store # 3128. Today 4/14/12, will be my last day ordering from Papa John's. Jaima gave me the worst customer service ever, the wrong pizza was delivered to my house and I called Ms. Jaima to advise her of the situation. All I got from Ms. Jaima was pure attitude over the phone, and Ms. Jaima stated the following over the phone, and I quote "I cannot expedite your order if I'm still talking on the phone with you" and then she hung up. Because of Jaima, your customer service just went south! You know what, Dominos may not have the best pizza but they sure have customer service. Nice doing business with you!