Lakefront Wedding & Events

This place is lovely. We went to a wedding reception in one of the rooms there and it was crowded but great view of the lake on the patio.

They started out being friendly and helpful for my daughter and (now) son-in-law's ceremony, but when my son-in-law, who is in the US Army, got orders that would require him to be sent out of state for 2 weeks which included the date of the ceremony, things got bad. They were given 4 months notice by my daughter and her husband that they would have to cancel, and they have refused to refund any of the $6,000 they had been given. And when asked for an itemized receipt of what they had spent the money on, they refused. They kept $6,000!!! Why couldn't they at least provide an itemized receipt for such a large sum?!?! We hadn't even gotten to the point of giving them a number of attendees yet, so I don't know what they could have even had planned or spent any money on yet! Avoid them, ESPECIALLY if you are in the military!

Well, I would have given this place five stars until a few days ago. My husband and I were married here on June 26, 2010. Everything was great, that staff was helpful, the cake was good....we had no complaints.
Jump ahead to about the beginning of September (I think it was around Sept 10). At this point, it had been more than 8 weeks, and I am wondering where my pictures are. I call the chapel, and am told that their computer hard drive crashed (hmm seems like a common excuse they use after reading some of these other reviews), and that they had sent it in for recovery. I was told that I needed to wait just a few more weeks, and that they would call us to confirm our address before shipping them out.
So, I expected a call around the end of September. Nothing. Instead, on Oct 18 I open my mail to find a letter from them saying "Sorry, we lost your pictures, we cannot recover them" along with a check for the $450 we paid for the picture package. They didn't even have the decency to call. So, after waiting close to four months for my pictures, now I don't even have them, and they coudln't even be bothered to pick up the phone and apologize for losing my irreplacable pictures. It's nice that they refunded my money, but it would have been nicer to get a little more than the $450 for one, making us wait so long, two, losing my damn pictures that cannot be replaced, and three not even having the common courtesy to CALL me but send me a cowardly letter instead. I half expect the check to bounce.
So, if you want a nice wedding with ZERO pictures, by all means, get married at Lakefront.

Do not use this company, ESPECIALLY if you are in the military! They are 100% non-negotiable on refunding you any money, even if you come down on orders that do not allow you to conduct your ceremony on the date you pick. My wife and I gave them a 4 month heads up when I came down on orders to go to training during the time of the ceremony, and they refused to give us a refund of just under $6,000, which is A LOT to just take from us. I asked them if they could show us receipts of actually using the almost $6k we had given them to that point, and they said no. They said in an email, "Having been in the wedding business for 21 years, we have had many reasons for cancellations such as family illness, military deployment and break ups and we have to be firm about this policy." Yes, you read that right. Even if I had been deployed, they would have told me that I was out of luck. A military obligation to defend the country wouldn't separate these people from their money that they made FOR DOING NOTHING, no matter how far out they are informed. Our next steps are to go to small claims court and we're even talking to the local news. Maybe we can keep them from doing this to another military family in the future.

I was married there at the end of July '10, and I can say the views are spectactular. All my guests agreed. It was worth the thousands I paid to be there for the less than one hour, with your typical snob coordinator. I'm so happy I paid that type of money to have this miserable horrid woman make me feel bad that I was 10 minutes late. 10 minutes. She kept telling me that I didn't get more time, and that my lateness was my fault. ALRIGHT ALREADY but she didn't let up. My only excape was to leave withing the 50 minutes I had left. This place has a lot of potential, but how they rush you in and out is bad for how much money you pay, and the coordinator was something out of a movie or TV show. She reminded me of MiMi from Drew Carey, minus the blue eyeshadow. I should have read the fine lines! Think before you book your wedding here!