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Map & DirectionsDirections2500 Troy AveSouth El Monte, CA 91733Write a ReviewWrite Review

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Robert C.

09/18/2019

Overall
Service

I ordered a part based on their online advertised pricing. They took my money, then told me they required more money to complete processing my order.
On September 8, 2019 I ordered a part from Auto Parts Prime DBA Infiniti Parts Deal. The part was listed at $17.26. Sales Order number XXXXX. I paid via paypal and my account was charged a total of $26.29 after taxes and shipping expenses. The following day September 9, 2019 I received an email stating that the part I ordered and paid for had increased in cost and they required an additional $8.43 to process the order I had already paid for online based on their advertised price. When I contacted customer service they told me they could not honor that pricing based on their terms and conditions in their sales agreement. This practice is 100% illegal. Classic bait and switch. Look elsewhere for your parts.

Details

Phone: (626) 636-8820

Address: 2500 Troy Ave, South El Monte, CA 91733

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