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madcook26

08/06/2009

Overall
What the heck?

Chili's is a pretty good restaurant, and my husband and I love to eat there... but we went out to dinner last week and our server seemed to be straight out of the kitchen. I mean it - literally. I think someone called off work or got fired and they didn't have enough servers to handle the business, so they went into the kitchen and said, "Hey! You! You're not working the kitchen duty right now, we need you up front!"



This guy, POOR GUY! He wasn't wearing the Chili's wait staff uniform, and it seemed like he was wearing the same outfit as the bus boy we saw pass by. He was frazzled (he didn't look 'new' either)... he took a long time to take orders, everything was screwed up and at all the tables he worked, people were confused and kept having to have him send things back. He seemed to be in the WRONG PLACE at the WRONG TIME.



Poor guy! He probably got thin tips all night and stress up to his eyeballs. With all the people out there who need jobs... Chili's probably could have found SOMEONE to cover the lost server who had some actual serving experience instead of fishing someone out of the kitchen or making the janitor serve tables! Yikes!



So if you're not the most patient person in the world, make sure you're seated with someone who is actually wearing a Chili's shirt and looks like they know what they're doing, because poor kitchen-guy can't really keep up - and no wonder - it's not really his job to begin with!

Details

Phone: (815) 609-1185

Address: 1005 Brook Forest Ave, Shorewood, IL 60404

Website: http://www.chilis.com/locations/us/illinois/shorewood/shorewood

More Info

General Info
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Favorites include ribs, burger, fajitas and signature margaritas for dine-in, curbside or delivery.Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting. Favorites include ribs, burger, fajitas and signature margaritas for dine-in, curbside or delivery.
Email
Extra Phones

Phone: (972) 875-3421

Payment method
amex, discover, master card, visa
Location
Lincoln Square
Categories
Other Information

Cuisines: American, Mexican, Take Out, Latin American, Bar & Grills

Alcohol: Beer, Full Bar, Wine

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