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Reviews
09/14/2016
I had my credit card stolen and it was used to make an online purchase by the person who stole it. Best Buy was so quick to get the purchase in the mail -2 days and the guy would have received the package. I was able to intercept the package and have it returned. My problem is that TODAY - 2 weeks later Best Buy claims they cannot return my money to my account for another 3-5 business days. I have called them many times and each time I call they keep pushing out the date that my money will be returned because of their "policies". I am 66 years old and this was my entire months income. They are so quick to take the money from my account but certainly take their time in returning it - meanwhile leaving me totally penniless. I am sick and tired of hearing I am sorry for the inconvenience on you part. I will never shop at Best Buy again.
Details
Phone: (502) 921-5500
Address: 600 Park Loop Rd, Shepherdsville, KY 40165
Website: http://www.bestbuy.com
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