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tobylaura519

08/30/2008

Overall
If I could give it less than 1 star I would

Like I said if I could give them 1 star I would. Actually a negative star count is more like it. They have no sense of buisness. I bought a van that I was told was a good vehicle. 1st week we had it the tie rod broke. They added the charges to my payments. Then the transmission goes out and I spend $1500.00 on a new transmission. Well my wife lost her job and we got behind on payments. Here is were the fun begins. We talked to the dealers owner and he said he would work with us till the end. We paid 1 payment, they cashed the check and a week later they repo the van. Well they wouldn't answer his phone and he hid behind his employees like a scared little girl at a haunted house.

claimed iconBusiness Response07/29/2009

Dear customers, Ms. Toby only gave you her side of the story. When the transmission went out I gave her what ever it cost off her payments. We also went to her house another time and towed the venicle and fixed it. Keep in mind she signed an as-is agreement at the time of purchase. After the van was fixed she made promise after promise that she did not keep. I felt I had no choice but to repo her. I quit answering their phone calls because they where so hostile when it was them that did not keep their word. We can give you customer after customer that will tell you that we help our people out. The ones that say other wise simply would not pay their bills.

This listing has been claimed by a business representative.

Details

Phone: (502) 921-1042

Address: 1580 Clermont Rd, Shepherdsville, KY 40165

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